Team Lead , Last Mile ACES

Amazon; Ahmedabad District; On-site; INR 650,000 - 900,000; Full time

Job summary

Amazon in Ahmedabad, Gujarat is seeking a Team Lead for its Delivery center. You will oversee shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

The ideal candidate has at least 1 year in warehousing or logistics, a Bachelor's degree, and strong MS Office skills; the role requires ownership, quick decision-making, and focus on customer service.

Qualifications

• 1+ years in customer-facing environment, warehousing, logistics or manufacturing.
• Bachelor's degree.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.

Responsibilities

• Collaborate with the center manager to ensure smooth operation of Amazon transportation activities.
• Execute the delivery process from the delivery station to the customer address.
• Ensure adequate bandwidth in the delivery team to manage peak periods.
• Continuously improve the delivery process and achieve improved delivery performance.

Skills

Execution skills

Go-getter

Ambiguity navigation

Customer focus

Education

Bachelor's degree

Tools

MS Office

MS Excel

Job description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Team Lead. Location: Ahmedabad, Gujarat.

Essential Functions

• Working with the Center manager to ensure smooth function of the Amazon transportation operations at Bangalore
• Executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in delivery team to ensure peak time delivery management
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources

Ability to navigate ambiguity and drive clarity for the team in evolving situations.

Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making.

Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

A day in the life

Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with MS Office, in particular MS Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Gujarat - D34

Job ID: A10447457