Team Lead - Delhi, Amazon Last Mile

Amazon; Delhi; On-site; INR 700,000 - 900,000; Full time

Job summary

Amazon is hiring a Team Lead for our Delhi Delivery Center. You will oversee shift operations and partner with the DC manager to drive performance and delivery execution.

Ideal candidates bring 1+ year in customer-facing roles, a Bachelor's degree, and strong English communication. Proficiency with Microsoft Office, especially Excel, is preferred to analyze and improve delivery processes.

Qualifications

• 1+ years in customer-facing environment, warehousing, logistics or manufacturing.
• Bachelor's degree.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.

Responsibilities

• Oversee shift operations at the Delhi Delivery Center and support the DC manager.
• Execute the delivery process from delivery station to customer address.
• Ensure adequate bandwidth in the delivery team for peak times and drive performance improvements.

Skills

Execution skills

Ambiguity navigation

Customer obsession

Decision making

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead
Location: Delhi

Essential Functions

Working with the Center manager to ensure smooth function of the Amazon transportation operations in Delhi

• Executing the delivery process from delivery station to customer address

Ensure enough bandwidth in delivery team to ensure peak time delivery management

Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources.
• Ability to navigate ambiguity and drive clarity for the team in evolving situations.
• Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

BASIC QUALIFICATIONS

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn't listed, please contact your Recruiting Partner.

Company - ASSPL - Delhi - C76

Job ID: A10534009