Team Lead - Inside Sales

Platinumrx; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Attractive incentives

Collaborative work culture

Lead a high-performing sales team

Growth opportunities

Job summary

PlatinumRx is seeking an Inside Sales Team Lead to drive sales performance and mentor the team in Bengaluru. The role involves coaching, managing both inbound and outbound calls, and coordinating with cross-functional teams to improve customer experience and close high-value opportunities.

Qualifications include a Bachelor’s degree with 2–4 years in inside sales and at least 1 year of team leadership. Immediate joiners are preferred for this fast-paced environment.

Qualifications

• Bachelor's degree in any discipline.
• D.Pharm/B.Pharm preferred but not mandatory.
• 2-4 years of experience in Inside Sales or related sales roles.
• Minimum 1 year of team-handling experience.
• Immediate joiners preferred.

Responsibilities

• Lead, motivate, and manage the Inside Sales team to achieve daily and monthly sales targets.
• Monitor team performance and provide regular coaching, feedback, and guidance.
• Handle inbound and outbound sales calls when required.
• Track sales metrics, prepare performance reports, and ensure CRM accuracy.
• Coordinate with cross-functional teams to improve customer experience and sales processes.
• Resolve customer escalations and support the team in closing high-value opportunities.
• Conduct regular team meetings, training sessions, and performance reviews.
• Identify areas for improvement and implement strategies to enhance team productivity and sales performance.

Skills

Leadership

Communication

Negotiation

Team management

Decision making

Problem-solving

Education

Bachelor's degree

D.Pharm/B.Pharm preferred

Tools

CRM tools

MS Excel

Job description

About PlatinumRx

PlatinumRx is a rapidly growing healthcare platform committed to making quality medicines and healthcare solutions accessible across India.

We are looking for a dynamic and result-oriented Inside Sales Team Lead to drive sales performance, mentor team members, and contribute to business growth.

Key Responsibilities

• Lead, motivate, and manage the Inside Sales team to achieve daily and monthly sales targets.
• Monitor team performance and provide regular coaching, feedback, and guidance.
• Handle inbound and outbound sales calls when required.
• Track sales metrics, prepare performance reports, and ensure CRM accuracy.
• Coordinate with cross-functional teams to improve customer experience and sales processes.
• Resolve customer escalations and support the team in closing high-value opportunities.
• Conduct regular team meetings, training sessions, and performance reviews.
• Identify areas for improvement and implement strategies to enhance team productivity and sales performance.

Qualifications & Experience

• Bachelors degree in any discipline.
• D.Pharm/B.Pharm preferred but not mandatory.
• 2-4 years of experience in Inside Sales or related sales roles.
• Minimum 1 year of team-handling experience.
• Immediate joiners preferred.

Required Skills

• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Target-driven mindset with proven sales ability.
• Proficiency in CRM tools and MS Excel.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively in a fast-paced environment.

Language Requirements

• English - Mandatory
• Hindi - Mandatory
• Kannada, Telugu, Bengali, or any additional regional language will be an added advantage.

Why Join PlatinumRx

• Attractive Incentives.
• Collaborative and Supportive Work Culture.
• Opportunity to lead a high-performing sales team.
• Opportunity to contribute directly to business growth and sales success.

Required Skills

• Communication
• Customer calls handelling
• Customer calls