Team Lead, INFC

Amazon; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Amazon Karnataka in Bengaluru seeks a proactive supervisor to lead warehouse teams. You will oversee shift operations, safety, and productivity to ensure timely customer order fulfillment and process compliance.

The role requires 1+ years in warehousing or logistics, a bachelor's degree, and fluency in English; experience with Excel and MS Office is preferred. You will drive daily reports, coach associates, and implement Lean improvements.

Qualifications

• Experience managing employees and driving performance.
• Experience with metrics and process improvement.

Responsibilities

• Oversee shift operations and deployment planning.
• Ensure safety and quality metrics are met.
• Coach associates and conduct daily skill huddles.
• Prepare productivity and quality reports.

Skills

People management

Metrics & analytics

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun"

Key job responsibilities

FCD process typically starts from picking up a unit from bin (shelving area) when an order is attached to Fulfillment Centre (FC). This is followed by packing of the shipment units in specific process paths using the recommended carton/box/paper mailers along with p-slip and then it is slammed where shipment label is affixed to the shipment. Thereafter it is sent to FC Dock for shipping it from FC to Sort Centre (SC)/Last Mile (LM).

A day in the life

Handle shift-wise reposnsibilities, preparing deployment plan and doing HC allocation, clearing Ex-SD's on time.

• Prepare and publish daily/ weekly/ monthly reports on productivity and quality
• Driving Safety and 5s/AO in
• Conduct daily training and also will be responsible to conduct daily skill huddles
• Quality Feedback to associates
• Stand-in for Process Associate and the Area Manager Skills required:
• Knowledge of problem solve tools
• Good in people management and handling the larger team , ensure to deliver the shift level metrics and data analytics
• Proficiency in MS Excel ( knowledge of macros an added advantage)

About The Team

FCD process typically starts from picking up a unit from bin (shelving area) when an order is attached to Fulfillment Centre (FC). This is followed by packing of the shipment units in specific process paths using the recommended carton/box/paper mailers along with p-slip and then it is slammed where shipment label is affixed to the shipment. Thereafter it is sent to FC Dock for shipping it from FC to Sort Centre (SC)/Last Mile (LM).

Key job responsibilities

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities

You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed…innovation has made us the global company that we are today.

SKILLs REQUIRED

• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10429295