Team Lead - Domestic Payment

THERMAX; Vadodara; Presencial; INR 1 800 000 - 3 000 000; Tempo integral

Resumo da oferta

Thermax is recruiting for a senior role in Payment Operations in Vadodara. You will manage daily payment processing across domestic and international modes, lead the team, and ensure strict compliance with MSME, GST, and other statutory requirements.

The role emphasizes automation, ERP integration, and stakeholder collaboration with banks and internal teams. Ideal candidates bring 8–10 years in AP/payments, mastery of SAP/Oracle ERP, Excel, and Power BI, and strong leadership abilities to drive

Qualificações

• Essential qualification: M.Com / CA Inter / CMA (Qualified).
• 8–10 years of relevant AP / Payment experience, preferably in captive/shared services.
• Tools & platforms include Advanced Excel, SAP and Oracle ERP; Power BI/Hyperion is a plus.

Responsabilidades

• Manage daily domestic and international payment processing and timeliness.
• Lead and develop the payment operations team; set priorities and review performance.
• Ensure controls, DOA adherence, and regulatory compliance in payments.
• Collaborate with Procurement, Treasury, and Banks to resolve issues.
• Drive process improvements using ERP enhancements, BI dashboards, and automation.
• Deliver KPIs: accuracy, on-time payments, and reduced exceptions.

Conhecimentos

Accounts Payable knowledge

ERP systems

Banking & treasury

TDS, GST, MSME regulations

Analytical & problem solving

Communication & stakeholder mgmt

Leadership & team management

Excel & Power BI proficiency

Formação académica

M.Com / CA Inter / CMA (Qualified)

Ferramentas

SAP

Oracle ERP

Power BI

Descrição da oferta de emprego

Key Responsibilities

Payment Operations

• Manage daily payment processing across domestic and international payment modes.
• Ensure timely execution of vendor, employee, statutory, MSME, treasury, and other business-critical payments.
• Monitor payment schedules and prioritize urgent and critical transactions.
• Review and authorize payment batches before release as per the approval matrix.
• Coordinate with banks and internal stakeholders to resolve payment-related issues.

Team Management

• Lead, coach, and develop the payment operations team.
• Allocate work and monitor team productivity and service levels.
• Conduct regular performance reviews and provide process guidance.
• Ensure adequate backup planning and cross-functional training.

Controls & Compliance

• Ensure compliance with company policies, delegation of authority (DOA), and statutory requirements.
• Maintain strong internal controls to prevent duplicate, incorrect, or unauthorized payments.
• Support internal and external audits by providing required documentation and explanations.
• Ensure adherence to MSME payment timelines and other regulatory requirements.

Stakeholder Management

• Collaborate with Procurement, Treasury, Accounts Payable, Taxation, Business Units, and Banks for smooth payment execution.
• Resolve escalated vendor and stakeholder queries within agreed timelines.
• Coordinate with ERP, IT, and automation teams for system enhancements.

Process Improvement & Automation

• Identify opportunities to improve payment efficiency and reduce manual interventions.
• Drive automation initiatives using ERP enhancements, Power BI dashboards, RPA, and workflow improvements.
• Monitor KPIs and prepare management reports on payment performance and operational metrics.
• Standardize payment processes and implement best practices across the organization.

Key Deliverables

• 100% timely payment processing.
• Zero unauthorized or duplicate payments.
• Compliance with MSME and statutory payment timelines.
• Improved payment turnaround time (TAT).
• Successful completion of audit requirements with minimal observations.
• Continuous process improvement and automation implementation.

Required Skills

• Strong knowledge of Accounts Payable and payment processes.
• Good understanding of ERP systems.
• Knowledge of banking operations, payment methods, and treasury processes.
• Familiarity with TDS, GST, MSME, and statutory payment regulations.
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Leadership, decision‑making, and team management skills.
• Advanced proficiency in Microsoft Excel; knowledge of Power BI is preferred.

Key Performance Indicators (KPIs)

• Payment accuracy (%)
• On-time payment rate
• Payment turnaround time (TAT)
• Number of payment exceptions or errors
• Audit observations
• Process automation initiatives completed
• Vendor query resolution time
• Team productivity and SLA adherence
• Compliance with MSME and statutory payment timelines

Essential Qualification

• Essential Qualification: M.Com / CA Inter / CMA (Qualified)
• Experience: 8-10 years of relevant experience in AP / Payment, preferably in a captive/shared services setup
• Tools & Platforms:
  • Advanced Microsoft Excel
  • SAP, Oracle ERP (Mandatory)
  • Power BI / Hyperion (Good to have)

CRITICAL COMPETENCIES OF THE JOB

• Analytical Acumen: Ability to dissect AP data for improving working capital.
  Stakeholder Management: Liaise with sales, finance, and customers to drive AR performance.
  Problem Solving: Resolve reconciliation issues and improve billing processes.
  Technical Skills: Proficiency in using ERP systems for AP and reporting.
  Process & Control Orientation: Understanding of internal controls and regulatory compliance in AP.
  Communication Skills: Clear and concise communication with internal and external stakeholders.

EXPERIENCE/ EXPOSURE

• Experience managing payables in a fast‑paced shared services or multinational environment
• Exposure to audit, customer account reconciliations, and cashflow forecasting
• Knowledge of AP KPIs, dashboarding in Power BI