Team Lead - AMZL, team lead

Amazon; Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Amazon is seeking a Team Lead to manage daily end-to-end operations at a New Delhi delivery site. You will lead a team, drive inbound and outbound workflows, and focus on metrics, cost targets, safety, and morale.

The role requires 1-3 years in logistics or related fields, strong people management, and excellent Excel skills. Fluency in English, and a bachelor's degree are preferred. This position is based in New Delhi and involves hands-on leadership.

Qualifications

• 1-3 yrs experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done with limited resources.
• Good people management skills.
• Comfortable with reading, writing and communicating in English.
• Proficiency in MS Excel.

Responsibilities

• Manage end-to-end operations daily for one large site or multiple sites.
• Execute inbound and outbound operations.
• Meet customer-facing metrics while controlling costs and maintaining safety and morale.
• Drive performance management and training plans for associates.
• Continuously improve delivery processes and performance.
• Conduct 4M and 5S audits for the delivery station daily.

Skills

People management

Execution

Resourcefulness

Communication

MS Excel

Education

Bachelor's degree

Tools

MS Excel

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Title: Team Lead

Location: New Delhi

Essential Functions

• A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done using limited resources.
• Good people management skills.
• Comfortable with reading, writing and communicating in English.
• Proficiency in MS Excel

Key job responsibilities

• Managing, on a daily basis, end to end operations for either one large site or a combination of small sites.
• Executing inbound and outbound operations.
• Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for associates.
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
• Conducting 4M and 5S audits for the delivery station on a daily basis.
• Stand-in for Area Manager.
• Ability to navigate ambiguity and drive clarity for the team in evolving situations.
• Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

A day in the life

• Managing station operation by focusing on high bias for action.
• Be customer obsessed in terms of handling customer escalation & ensuring good delivery experience.
• Having good analytical & deep dive skill.
• managing large yellow/green badge AA.

Basic Qualifications

• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Delhi - C76

Job ID: A10558759