Team Lead - AMZL

Amazon; Kamrup Metropolitan; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Amazon in Guwahati seeks an Operations Lead to oversee shift operations at the Delivery Center and support the DC manager in performance management and operational planning. You will coordinate with the center team to ensure smooth transportation operations and end-to-end delivery to customers.

Key requirements include 1+ years in warehousing or logistics, fluency in English, and strong MS Office/Excel skills.

Qualifications

• 1+ years in customer-facing environment, warehousing, logistics or manufacturing.
• Fluent in English (written and spoken).
• Proficient with Microsoft Office and Excel.
• Bachelor's degree preferred.

Responsibilities

• Work with center manager to ensure smooth Amazon transportation operations.
• Execute the delivery process from delivery station to customer address.
• Ensure sufficient bandwidth in facility and delivery teams for peak-time delivery.
• Continuously improve delivery processes and plans for associates.

Skills

Strong execution

Action oriented

Ambiguity navigation

Customer-obsessed mindset

Ownership and quick decision-making

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Job Description:

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking operations leads for our last mile team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking an operations lead for our Delivery center. In this role you will be responsible for shift operations at our DC and support the DC manager in performance management and driving the operational plan.

Title: Operations Lead

Location: Guwahati

Essential Functions

• Working with the center manager to ensure smooth function of the Amazon transportation operations
• Executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in facility team and delivery team to ensure peak time delivery management
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement with execution of proper planning for the associates

Essential Skills

• Strong execution skills & Action oriented
• Resourceful to identify the way to get things done using limited resources
• Ability to navigate ambiguity and drive clarity for the team in evolving situations.
• Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Analytical Skills

• Effectively analyze and interpret information
• Identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Job ID: A10521250