Team lead

JobItUs; Kolkata District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

JobItUs in Kolkata is seeking a dynamic Team Lead with experience in the automobile industry to manage a multi-functional team and drive performance across sales, service, and back-office operations. You will supervise daily targets, monitor performance, provide coaching, create reports and dashboards, and collaborate with internal departments to streamline workflows and enhance customer satisfaction.

The role requires strong leadership, excellent communication, and proficiency in MS Excel and

Qualifications

• Leadership and people management required.
• Understanding of automobile industry processes.
• Strong communication and problem-solving skills.
• Experience with reporting frameworks and dashboards.

Responsibilities

• Lead, mentor, and manage a team to achieve daily and monthly targets
• Monitor team performance and provide regular feedback and training
• Ensure smooth operations across sales/service/back-office functions
• Coordinate with internal departments to improve workflow and productivity
• Maintain high levels of customer satisfaction and service quality
• Prepare reports, MIS, and performance dashboards
• Identify process improvements and implement best practices

Skills

Team management

Automobile industry knowledge

Communication

MS Excel

Reporting

Tools

MS Excel

Reporting tools

Job description

Job Summary:

We are looking for a dynamic and result-oriented Team Lead with experience in the automobile industry. The candidate will be responsible for managing a team, ensuring operational efficiency, and driving performance to achieve business goals.

Key Responsibilities:

• Lead, mentor, and manage a team to achieve daily and monthly targets
• Monitor team performance and provide regular feedback and training
• Ensure smooth operations across sales/service/back-office functions
• Coordinate with internal departments to improve workflow and productivity
• Maintain high levels of customer satisfaction and service quality
• Prepare reports, MIS, and performance dashboards
• Identify process improvements and implement best practices

Required Skills:

• Strong leadership and team management skills
• Good knowledge of automobile industry processes
• Excellent communication and problem-solving abilities
• Proficiency in MS Excel and reporting tools
• Ability to handle pressure and meet deadlines

Preferred Qualifications:

• Experience in dealership/automobile company is an advantage