Team Lead

Enigma Human Capital; Hyderabad; Vor Ort; INR 1.500.000 - 3.000.000; Vollzeit

Zusammenfassung

Enigma Human Capital in Hyderabad is seeking an experienced Life Insurance Claims Lead to manage a team of claims processors and oversee the end-to-end lifecycle from intake to payment. The role focuses on accuracy, timely resolutions, and exceptional customer service.

You will implement process improvements, collaborate with stakeholders, and mentor staff to reduce errors and boost productivity while ensuring regulatory compliance.

Qualifikationen

• 6–10 years of experience in claims adjudication or related field (life insurance industry preferred).
• Strong understanding of claims processing procedures, regulations, and compliance requirements.
• Proven leadership skills with ability to manage teams effectively.
• Excellent analytical skills with attention to detail.

Aufgaben

• Lead a team of claims processors to ensure efficient and accurate processing of life insurance claims.
• Oversee the entire claims lifecycle, from intake to payment, ensuring timely resolution and customer satisfaction.
• Develop and implement process improvements to increase productivity, reduce errors, and enhance overall performance.
• Collaborate with internal stakeholders to resolve complex issues and improve communication between departments.

Kenntnisse

Leadership

Attention to detail

Analytical skills

Communication

Ausbildung

Bachelor's degree

Tools

Claims processing systems

Jobbeschreibung

Roles and Responsibilities :

• Lead a team of claims processors to ensure efficient and accurate processing of life insurance claims.
• Oversee the entire claims lifecycle, from intake to payment, ensuring timely resolution and customer satisfaction.
• Develop and implement process improvements to increase productivity, reduce errors, and enhance overall performance.
• Collaborate with internal stakeholders to resolve complex issues and improve communication between departments.

Job Requirements :

• 6-10 years of experience in claims adjudication or related field (life insurance industry preferred).
• Strong understanding of claims processing procedures, regulations, and compliance requirements.
• Proven leadership skills with ability to manage teams effectively.
• Excellent analytical skills with attention to detail.