Insurance Supervisor

Everest Fleet; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Everest Fleet in India seeks a seasoned Claims Supervisor to lead day-to-day processing and settlement activities within the claims team. You will review documents, ensure regulatory compliance, coordinate with surveyors, insurers and customers, and mentor executives to improve accuracy and efficiency.

This role requires strong analytical skills, excellent communication, and proficiency with MS Office and insurance software.

Qualifications

• Graduation in Insurance, Finance or related field; GI certification preferred.
• 36 years of experience in insurance claims handling, with supervisory exposure.

Responsibilities

• Supervise and oversee day-to-day claims processing and settlement.
• Review and validate claim documents, reports, and approvals.
• Ensure claims are processed in compliance with company and regulatory guidelines.
• Assign and monitor tasks within the claims team to ensure efficiency.
• Coordinate with surveyors, insurers, and customers for claim assessment.
• Resolve escalated claim issues and disputes effectively.
• Track claim statuses and prepare periodic MIS/reports for management.
• Train and mentor claim executives to improve productivity and accuracy.
• Assist in audits, compliance checks, and process improvements.

Skills

Claims supervision

Regulatory compliance

Team mentoring

Customer handling

MS Office

Insurance software

Education

Graduate in Insurance/Finance

Certification in General Insurance preferred

Tools

MS Office

Insurance ERP

Job description

Role & responsibilities

• Supervise and oversee day-to-day claims processing and settlement.


• Review and validate claim documents, reports, and approvals.


• Ensure claims are processed in compliance with company and regulatory guidelines.


• Assign and monitor tasks within the claims team to ensure efficiency.


• Coordinate with surveyors, insurers, and customers for claim assessment.


• Resolve escalated claim issues and disputes effectively.


• Track claim statuses and prepare periodic MIS/reports for management.


• Train and mentor claim executives to improve productivity and accuracy.


• Assist in audits, compliance checks, and process improvements.

Skills & Qualifications

• Graduate in Insurance, Finance, or related field (Certification in General Insurance preferred).


• 36 years of experience in insurance claims handling, with at least 1-2 years in a supervisory role.


• Strong knowledge of claims settlement procedures, insurance regulations, and compliance.


• Good communication and customer-handling skills.


• Proficiency in MS Office (Excel, Word, PowerPoint) and insurance software/ERP systems.


• Strong problem-solving and decision-making abilities.