Talent Acquisition Executive

Transcom; Pune District; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Healthcare benefits

Job summary

Transcom is seeking a dynamic Talent Acquisition Recruiter to join our HR team in Pune. You will lead the full-cycle recruitment process, focusing on high-volume hiring for our customer support operations and technical teams, while aligning with Transcom's growth and quality standards.

Ideal candidates bring 1–4 years in talent acquisition within BPO/call center environments, strong sourcing skills across major platforms, and excellent English communication.

Qualifications

• 1 to 4 years of hands-on experience in Talent Acquisition / Recruitment within a BPO, Call Center.
• Bulk Hiring Expertise: Strong background in volume hiring, walk-in drives, and campus recruitment.
• Sourcing Skills: Proficiency in candidate sourcing via job boards (Naukri, Monster, Foundit), LinkedIn Recruiter, and social media channels.
• Communication: Exceptional verbal and written English communication skills.
• Tools: Prior experience using ATS and MS Excel for pipeline tracking.
• Education: Bachelor’s degree in human resources, business administration, or a related field (MBA/PGDM in HR is a plus).

Responsibilities

• End-to-End Recruitment: Manage the end-to-end recruitment lifecycle, including job posting, candidate sourcing, screening, interviewing, offer generation, and onboarding.
• Volume & Bulk Hiring: Execute large-scale sourcing strategies to meet hiring targets for frontline BPO/CX roles, technical agents, and specialized teams.
• Multi-Channel Sourcing: Proactively source candidates using diverse platforms including LinkedIn, Naukri, Indeed, campus placements, referral programs, and recruitment agencies.
• Screening & Assessment: Conduct initial phone screens, evaluate candidate communication skills, assess role fitment, and coordinate assessments and interview rounds with hiring managers.
• Stakeholder Management: Collaborate closely with operational stakeholders and line managers to understand staffing needs, refine role criteria, and streamline hiring timelines.
• Candidate Experience: Deliver an exceptional candidate journey from initial contact to onboarding, ensuring clear communication and positive brand representation.
• Data & KPI Tracking: Maintain accurate recruiter databases (ATS); track key performance metrics (Time-to-Fill, Cost-per-Hire, and Joining Ratio); and present regular recruitment updates to management.

Skills

Talent acquisition

Bulk hiring

Sourcing

English communication

ATS usage

MS Excel

Education

Bachelor’s degree in HR / related field

MBA/PGDM in HR is a plus

Tools

LinkedIn Recruiter

Naukri

Indeed

ATS

Campus recruitment programs

Job description

Job Title: Talent Acquisition Recruiter

Company: Transcom

Location: Pune, Maharashtra (Kharadi)

Job Type: Full-time

Industry: Human Resource

About Transcom

Transcom is a global customer experience (CX) specialist providing digitally enhanced CX, sales, technical support, and back-office services to over 300 international brands. Powered by 33,000+ employees across 28+ countries, we combine global reach with local expertise. At Transcom, we are relentlessly committed to our clients' success and yours, fostering a supportive, inclusive, and high-energy work culture.

Role Overview

We are seeking a dynamic, results-driven Talent Acquisition Recruiter to join our HR team in Pune. In this role, you will lead the full-cycle recruitment process, specialising in high-volume/bulk hiring and specialised talent sourcing for our customer support, technical, and operational processes. You will work closely with operations leadership to attract, screen, and hire top-tier talent that aligns with Transcoms growth and quality standards.

Key Responsibilities

• End-to-End Recruitment: Manage the end-to-end recruitment lifecycle, including job posting, candidate sourcing, screening, interviewing, offer generation, and onboarding.
• Volume & Bulk Hiring: Execute large-scale sourcing strategies to meet hiring targets for frontline BPO/CX roles, technical agents, and specialized teams.
• Multi-Channel Sourcing: Proactively source candidates using diverse platforms including LinkedIn, Naukri, Indeed, campus placements, referral programs, and recruitment agencies.
• Screening & Assessment: Conduct initial phone screens, evaluate candidate communication skills, assess role fitment, and coordinate assessments and interview rounds with hiring managers.
• Stakeholder Management: Collaborate closely with operational stakeholders and line managers to understand staffing needs, refine role criteria, and streamline hiring timelines.
• Candidate Experience: Deliver an exceptional candidate journey from initial contact to onboarding, ensuring clear communication and positive brand representation.
• Data & KPI Tracking: Maintain accurate recruiter databases (ATS); track key performance metrics (Time-to-Fill, Cost-per-Hire, and Joining Ratio); and present regular recruitment updates to management.

Requirements & Qualifications

• Experience: 1 to 4 years of hands-on experience in Talent Acquisition / Recruitment within a BPO, Call Center.
• Bulk Hiring Expertise: Strong background in volume hiring, walk-in drives, and campus recruitment.
• Sourcing Skills: Proficiency in candidate sourcing via job boards (Naukri, Monster, Foundit), LinkedIn Recruiter, and social media channels.
• Communication: Exceptional verbal and written English communication skills.
• Tools: Prior experience using Applicant Tracking Systems (ATS) and MS Excel for pipeline tracking.
• Education: Bachelor’s degree in human resources, business administration, or a related field (MBA/PGDM in HR is a plus).

What We Offer

• Competitive Compensation: Attractive base salary with performance-based recruitment incentives (Hike on last salary)
• Career Growth: Opportunities to advance into senior talent acquisition roles or broader HR leadership within a global enterprise.
• Work Culture: A vibrant, collaborative work environment built around employee well-being, continuous learning, and recognition.
• Health & Benefits: Comprehensive medical insurance coverage and wellness initiatives.