TA Product Specialist

4040 Carrier Technologies India Limited; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Carrier is seeking an HR Technology professional to implement and optimize Workday solutions across global teams. You will translate business needs into scalable HR functionalities, design and configure Workday modules, and collaborate with stakeholders across HR, Digital Technology, and Payroll.

The role emphasizes leveraging automation and AI to enhance employee experiences, while supporting production environments and releases within an agile framework.

Qualifications

• 3+ years of experience supporting HR Technology solutions.
• Experience with Workday configuration (Talent Acquisition, Talent Management).
• Strong understanding of HR processes and Workday architecture.
• Experience gathering requirements and translating to solutions.
• Experience supporting production environments and upgrades.
• Excellent analytical and stakeholder management skills.

Responsibilities

• Partner with HR COEs, Product Managers, Digital teams and leaders to translate priorities into scalable Workday solutions.
• Serve as a functional expert for your product area, guiding design and capabilities.
• Analyze requirements and design, configure, test, and deploy Workday solutions.
• Identify opportunities to simplify processes and leverage automation/AI where appropriate.
• Coordinate functional testing for enhancements and releases.
• Contribute to Workday release cycles and feature adoption planning.
• Create and maintain documentation, test scenarios, and implementation artifacts.
• Collaborate with AMS, integrations, and vendors to ensure operational excellence.
• Build partnerships with HR, Digital Technology, Payroll, and external partners.

Skills

Workday configuration

HR processes

Agile delivery

JIRA

Stakeholder mgmt

Communication

Tools

Workday

JIRA

Job description

In this role, you will:

• Partner with HR Centers of Excellence, Product Managers, Digital teams, and business leaders to understand business priorities and translate them into scalable Workday solutions.
• Serve as a trusted functional expert for your product area, providing guidance on best practices, solution design, and Workday capabilities.
• Analyze business requirements and design, configure, test, and deploy Workday solutions that are scalable, maintainable, and user-centric.
• Identify opportunities to simplify processes, improve the employee experience, and leverage automation and AI where appropriate.
• Coordinate functional testing for enhancements, releases, and projects while ensuring quality across upstream and downstream integrations.
• Participate in Workday's biannual release cycle by evaluating new functionality, assessing business impact, and recommending feature adoption.
• Create and maintain functional documentation, test scenarios, user guides, and implementation artifacts.
• Partner closely with Application Management Services (AMS), integration teams, and external vendors to ensure operational excellence.
• Build strong partnerships with stakeholders across HR, Digital Technology, Payroll, and external partners.

What We're Looking For

We're seeking individuals who are passionate about HR technology and enjoy solving complex business problems.

Required Qualifications

• 3+ years of experience supporting HR Technology solutions.
• At least 2 years of hands-on Workday configuration experience in one or more of the following: o Talent Acquisition o Talent Management
• Strong understanding of HR business processes and Workday architecture.
• Experience gathering business requirements and translating them into functional solutions.
• Experience supporting production environments, troubleshooting issues, and managing enhancements.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to collaborate effectively across global teams and multiple time zones.
• Experience working within Agile delivery methodologies and tools such as JIRA.

Preferred Qualifications

• Experience supporting global Workday deployments.
• Workday Pro certifications.
• Experience with Workday Reporting, Security, or Business Process Framework.
• Familiarity with Workday releases and feature adoption planning.
• Exposure to HR automation, AI, or emerging digital technologies.

Why Join Carrier?

Our HR Technology organization is evolving beyond traditional system administration into a modern product organization focused on innovation, employee experience, and intelligent automation. You'll have the opportunity to:

• Work on large-scale global Workday initiatives.
• Influence product strategy and future roadmap decisions.
• Collaborate with international teams across HR and Digital Technology.
• Expand your expertise across multiple Workday functional areas.
• Explore emerging AI capabilities that are transforming how HR services are delivered.
• Build a long-term career within a global HR Technology organization.

Please Note: We are hiring multiple positions through this posting. During the interview process, we'll assess each candidate's experience and strengths to determine the best alignment within our Workday HR Technology team, including opportunities supporting Core HCM & Absence or Compensation.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.