SYTO Consultant

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infosys in Bengaluru, India is seeking a seasoned Process Mining and BPM expert to lead end-to-end process mining and optimization initiatives. You will work with Celonis, Signavio, and MS Power Automate to deliver value across client projects and drive ROI through data-driven insights.

You will mentor junior engineers, document data models and processes, and coordinate with cross-functional teams to meet client goals. Strong communication and SAP process knowledge are a plus.

Qualifications

• 5+ years in BPM/Process Optimization Initiatives/Technology Consulting or software services implementations.
• Strong analytical skills and ability to apply technology solutions to core business problems.
• SAP functional knowledge in processes like P2P, O2C, AP or AR is a plus.
• Basic SQL understanding and process visualization experience.
• Excellent written and verbal communication skills.
• Provide guidance and mentorship to junior data engineers.
• Create and maintain documentation for data models, processes, and systems.
• Own and drive end-to-end implementation of process mining engagements across customers.
• Help customers achieve ROI by leveraging process insights.

Responsibilities

• Collaborate with process owners and technical teams to translate goals into technical requirements.
• Plan, schedule, and manage project timelines end-to-end.
• Coordinate with Data Engineer to connect process mining apps to source systems.
• Support data extraction, transformation, and loading for process mining.
• Design dashboards, analyses, and reports based on mining outputs.
• Coordinate setup of task mining applications across customer organizations.
• Lead customer workshops and present results to Infosys leadership.
• Develop value-creating strategies to drive growth and profitability.

Skills

BPM experience

Process optimization

Technology consulting

Analytical skills

SQL basics

Communication skills

Mentorship

Documentation

Process mining

Tools

Celonis

Signavio

MS Power Automate

AssistEdge Discover

Pega Process Mining

Job description

• You have 5+ years experience in Business Process Management (BPM)/Process Optimization Initiatives/Technology Consulting or software services implementations.
• You have strong analytical skills, especially in applying technology solutions to core business problems.
• SAP functional knowledge of at least one of the processes (P2P, O2C, AP, AR, etc.) will be a big plus.
• You have basic SQL understanding and process visualization experience.
• You have strong communication skills and ability to explain solutions in person and in writing.
• Provide guidance and mentorship to junior data engineers, fostering a culture of continuous learning and improvement within the team.
• Create and maintain comprehensive documentation for data models, processes, and systems to facilitate knowledge sharing.
• You will own and drive the end-to-end implementation of the Celonis/SAP Signavio/MS Power Automate Process Mining/AssistEdge Discover/Pega Process Mining engagements across various customers.
• You will help customers drive significant business outcomes and ROI by leveraging the insights uncovered through process and task mining.
• You will collaborate directly with process owners and technical teams within each customer to understand their goals, objectives and requirements and translate them into technical requirements.
• You will plan, schedule and manage project timelines and activities from project kick-off through completion to ensure each project is delivered on time and meets customer requirements.
• You will coordinate with Data Engineer to connect the process mining application with the customers’ source systems.
• You will support extraction and transformation of customers' data and load into the process mining application.
• You will design customized process dashboards, analyses and reports.
• You will coordinate with Technical Engineers to set-up the task mining application across the customers’ organization and users.
• You will support data capture of users’ tasks and load into the task mining application.
• You will analyze the task mining outputs, create dashboards and reports.
• You will present implementation results to Infosys and customer leadership.
• You will organize and lead customer workshops.
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions