Senior Process Mining Consultant

EY; Gurugram District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

EY is seeking a Senior Analyst to lead end-to-end process mining, ETL and analytics across P2P, O2C, AP/AR, logistics and operations. You will leverage Celonis, Signavio, SQL/Python, and low-code analytics to enable scalable insights and predictive use cases.

Collaboration across finance, supply chain, IT, and operations will drive performance improvements and digital transformation. You will design data pipelines, build dashboards, and contribute to AI-enabled initiatives, performing root-cause

Qualifications

• Bachelor's degree in computer science or related field; 3–6 years of relevant experience in business process mining or task mining.
• Strong proficiency in SQL, Python, and ETL tools; experience with Celonis and Signavio.
• Hands-on experience building dashboards with Tableau/Power BI/Qlik and data pipelines.

Responsibilities

• Build and enhance process mining data models, including event logs and KPI modelling.
• Design and optimize data pipelines using SQL, Python, and ETL tools.
• Develop frontend dashboards to monitor cycle time, delays, aging, and SLA adherence.
• Identify bottlenecks and recommend corrective actions to improve processes.
• Create interactive visualizations (Power BI/Tableau/Qlik) for performance tracking.
• Explore RPA/AI-enabled automation opportunities from mining outputs.
• Collaborate with finance, supply chain, IT, and operations to deliver analytics.
• Contribute to digital transformation and process intelligence initiatives.

Skills

Process mining

Data engineering

Visualization

Automation

Process documentation

Domain knowledge

Event logs / KPI design

Education

Bachelor's degree in CS or related

Master's degree preferred

Tools

Celonis

Signavio

MPM/MPMx

SQL

Python

ETL: Knime

ETL: Alteryx

SAP data modelling

Tableau

Power BI

Qlik

RPA tools: UI Path

Automation Anywhere

BPMN/Visio/ARIS

Job description

Process Mining, Low-Code Analytics & AI/Predictive

Role Summary

The Senior Analyst will support end-to-end process mining, ETL/data engineering, dashboarding, and process optimization initiatives across P2P, O2C, AP/AR, logistics, and operational processes. The role also expands to supporting analytics using low-code platforms and data visualization to enable scalable insights and performance tracking, while also contributing to predictive analytics and AI-driven use cases for advanced process insights and decision-making.

Key Responsibilities

• Build and enhance process and task mining data models using Celonis, SAP Signavio, MPM/MPMx, including case creation, event logs, activity mapping, conformance checks, and KPI modelling.
• Design, transform, and optimize data pipelines using SQL, Python, ETL (Alteryx, Knime), SAP B1/SAP ECC).
• Develop frontend process dashboards to track metrics such as cycle time, rework, GRN delays, invoice mismatches, AR aging, DSO, delivery delays etc.
• Support process optimization initiatives by conducting root-cause analysis, identifying bottlenecks/sources of inefficiency, and recommending corrective actions.
• Design and build interactive dashboards and visualizations using Power BI, Tableau, or Qlik to track process metrics such as cycle time, rework, delays, aging, and SLA adherence
• Identify opportunities for process optimization and automation (RPA/AI-enabled) based on mining and analytics outputs
• Collaborate with crossfunctional teams (finance, supply chain, IT, operations) to drive timely completion of analytics deliverables.
• Contribute to digital transformation and process intelligence initiatives through data-driven insights

Required Skills & Tools

• Process Mining: Celonis, Signavio, MPM/MPMx
• Data Engineering: SQL, Python, ETL tools (Knime, Alteryx), SAP data modelling
• Visualization: Tableau, Power BI, Qlik
• Automation: Exposure to RPA tools (UI Path, Automation Anywhere), ML-assisted solutions
• Process Documentation: BPMN, Visio, ARIS
• Domain Knowledge: P2P, O2C, AR/AP, logistics, telecom services, vendor management, ITSM
• Strong understanding of event logs, process models, conformance analysis, and KPI design

Preferred Experience

• Experience in process mining and task mining implementations or analytics projects
• Experience developing dashboards and process performance reporting solutions
• Exposure to low-code analytics platforms for workflow development and data preparation
• Basic exposure to predictive analytics / AI use cases in business processes
• Internal Audit and Risk experience is highly preferred.

To qualify for the role, you must have:

• Bachelors degree in computer science or related discipline; masters degree preferred.
• 3-6 years of relevant experience Business process Mining, task mining.

What we look for

• Working collaboratively in a team environment
• Excellent oral and written communication skills
• High attention to detail, particularly in risk, data accuracy, and control-oriented contexts.
• Strong analytical and problem-solving skills
• BE, BTech, MCA degree required.