System Technician II

BCD Travel

Bengaluru

On-site

INR 400,000 - 600,000

Full time

14 days+

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Benefits offered by this job

Flexible working hours

Opportunities for skill development

Generous vacation days

Inclusive work environment

Travel industry perks and discounts

Job summary

Join BCD Travel as a System Technician II in Bengaluru, where you will support IT functions, troubleshoot technical issues, and improve processes. This role offers a flexible working environment and opportunities for professional growth.

Qualifications

Proven technical experience in a 24 x 7 IT environment.
Excellent troubleshooting and problem-solving skills.
Ability to develop, interpret, and follow IT policies.

Responsibilities

Troubleshoot hardware, software, and IT solutions.
Follow ICT policies and procedures.
Manage system status and improve performance.

Skills

Troubleshooting

Problem-Solving

Technical Experience

Knowledge of IT systems

Tools

Microsoft Business Software Applications

Job description

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System Technician II

Full time, Bangalore, India

In this role, you will cooperate with IT functions to support the regular flow of business and IT projects and tasks. This role will interface with teams to provide technical assistance and insight. As the System Technician, you will adhere to all standards, policies, procedures, and security requirements. You will proactively improve processes and determine and recommend more effective products and applications, supporting hardware, software, and other technical solutions.

As a System Technician II, you will

Troubleshoot hardware, software, and other IT solutions
Follow all ICT policies and procedures
Have the ability to add, change, or modify new or existing reports
Manage system status, taking steps to improve performance and reliability as directed and per established policies and procedures
Assist other technical teams (hands-on support)
Contribute to technology, security, and efficiency enhancements and improvements

About You

Proven Technical Experience in a 24 x 7 IT Environment
Excellent Knowledge of IT systems
Excellent Troubleshooting and Problem-Solving Skills
Ability to Develop, Interpret, and Follow Written IT Policies and Procedures
You have experience with Microsoft Business Software Applications and other communication tools
Familiarity with ISO and PCI Standards

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Seniority level