The roleWe are building a best-in-class HR Technology landscape to support the future of the Ice Cream Company. This role acts as the functional and technical expert for VNDLY, our contingent workforce management platform, ensuring it is stable, compliant, and continuously optimized to support our global contingent workforce.The role will own the end-to-end VNDLY solution, covering vendor management, contingent worker lifecycle, integrations with Workday and downstream systems, and ongoing enhancements. It plays a critical role in enabling a seamless, compliant, and scalable external workforce model across all markets.What you'll be responsible forOwn and manage the VNDLY platform as a global HR Technology subject matter expert.Manage VNDLY configuration, workflows, data structures, access roles, system performance, and roadmap alignment.Support the complete contingent workforce lifecycle: requisition, onboarding, time tracking, invoicing, and offboarding.Drive process standardization and best practices across global markets.Manage integrations between VNDLY, Workday Core HCM, Finance/invoicing systems, and reporting platforms.Ensure data accuracy, system connectivity, troubleshooting, and root cause analysis for integration issues.Act as the key link between business stakeholders and AMS partners for operational support.Manage incidents, service requests, enhancements, SLAs, and continuous improvements.Identify and implement VNDLY process improvements, automation opportunities, and user experience enhancements.Support release management activities, including impact assessment, UAT coordination, deployment, and hypercare.Maintain system governance, documentation, compliance, and audit readiness.Support contingent workforce reporting and analytics, including headcount, spend, vendor performance, and compliance metrics.Ensure reporting and dashboards are accurate, timely, and aligned with business needs.We're looking for someone who5+ years of experience in HR Technology / HR Systems.1–3+ years of hands-on experience with VNDLY and contingent workforce solutions.Strong knowledge of external workforce lifecycle and HR processes.Experience with HR system integrations, with Workday integration expertise preferred.Expertise in VNDLY configuration, operations, and support.Experience working in global, multi-country HR environments.Understanding of contingent workforce compliance and vendor management.Experience with AMS support models (L2/L3).Ability to translate business requirements into system solutions.Strong collaboration skills across HR, Procurement, Finance, and IT stakeholders.Strategic thinker with a proactive approach and strong problem-solving skills.Excellent communication, presentation, organization, and time management skills.Ability to explain complex technical concepts to non-technical stakeholders.High level of integrity, professionalism, and analytical ability.Fluency in English required.What you'll getAlongside meaningful work and strong development, we offer a reward package that typically includesMarket-competitive pay and performance related rewardsFlexible ways of workingSupport for health, wellbeing and life outside of workTime off to rest and rechargeOngoing learning and development opportunitiesSpecific benefits vary by location**Why join us?**This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.* Roles with real accountability and visible impact* Free to move fast, experiment and challenge how things are done* Continuous learning and development as the business grows* Reward linked to performance and contribution.Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.**Ready to build the future of Ice Cream?**If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.