Global Talent Acquisition Operations Expert

6267 Magnum ICC IN Service Co; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Market-competitive pay

Flexible ways of working

Health and wellbeing support

Time off to rest and recharge

Ongoing learning and development

Global exposure and cross-functional-C

Job summary

Magnum Ice Cream Company is seeking a Talent Acquisition operations specialist to own recruitment processes across markets, ensuring standardisation and data integrity. You will drive TA technology adoption and support recruiters worldwide, including handling escalations and sharing best practices.

You will collaborate with HR, IT and external vendors to implement new solutions and support global transformation initiatives and market rollouts.

Qualifications

• Own the consistent execution of recruitment processes, policies and ways of working across markets.
• Drive adoption of Talent Acquisition technology and provide day-to-day support to recruiters.

Responsibilities

• Monitor and analyse TA KPIs and operational metrics.
• Lead data quality reviews and cleansing; identify trends and make recommendations.
• Be a key contact for the global TA community; handle escalations and share updates.

Skills

Process standardisation

Data analysis

Recruitment tools

Stakeholder management

Global recruitment

Tools

Recruitment software

Job description

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

We believe that Talent Acquisition at scale only works when the processes, systems and data behind it are dependable. That takes a particular kind of person: someone who sees a messy process and wants to fix it, who cares whether the numbers are right, and who understands that behind every KPI is a recruiter trying to do their job well. If that's you, this role puts you at the centre of how recruitment runs across all our markets: owning our processes and tools, our reporting and data quality, and the day‑to‑day support our global Talent Acquisition community relies on. It's hands‑on, in a team that's still building, so there's real room to shape how things are done.

What you'll be responsible for

• Process and standards. Own the consistent execution of recruitment processes, policies and ways of working across all markets, partnering with country teams to drive standardisation, efficiency and compliance.
• Tools and adoption. Act as a subject matter expert for our Talent Acquisition technology, driving adoption and providing guidance, troubleshooting and day‑to‑day support to recruiters.
• Data, reporting and insight. Own the monitoring and analysis of Talent Acquisition KPIs and operational metrics. Lead data quality reviews and cleansing, identify trends, and turn them into recommendations that improve recruitment performance and decision‑making.
• Community support. Be a key point of contact for the global Talent Acquisition community handling operational escalations and process queries, developing supporting materials, maintaining knowledge repositories and communicating process updates clearly.
• Continuous improvement. Identify opportunities to simplify processes, remove inefficiencies and strengthen reporting, working with HR, IT and external vendors to implement new solutions.
• Global projects. Support transformation initiatives including system implementations, process redesign and market rollouts.

Executive recruitment coordination

We’ll be straight with you: this part sits apart from the rest of the role. You’ll partner with our Global Executive Recruitment Manager on the coordination behind executive hiring: scheduling, candidate communications, keeping complex searches moving. We’re a small global team and we pull together when it counts, so this comes with the territory. It also comes with an invitation: bring your technology skills to it and find the smarter way to run it.

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes Market-competitive pay and performance related rewards Flexible ways of working Support for health, wellbeing and life outside of work Time off to rest and recharge Ongoing learning and development opportunities Global exposure and cross-functional career experiences Career growth through internal mobility and talent programmes A diverse, inclusive and values-led workplace culture Recognition & rewards - Celebration of individual and team success Modern, collaborative workspaces designed for connection and innovation Regular moments that bring our people together through networking, learning and community events

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Global exposure and cross-functional career experiences
• Career growth through internal mobility and talent programmes
• A diverse, inclusive and values-led workplace culture
• Recognition & rewards - Celebration of individual and team success
• Modern, collaborative workspaces designed for connection and innovation
• Regular moments that bring our people together through networking, learning and community events

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. Roles with real accountability and visible impact Free to move fast, experiment and challenge how things are done Continuous learning and development as the business grows Reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer.

We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.