System Engineer L1 (Only Be Graduate)

Siri Tech Solutions; Chakan; On-site; INR 300,000 - 420,000; Full time

Job summary

Siri Tech Solutions is seeking an L1 support specialist to assist end users in India. The role involves handling calls, emails, and chat tickets, plus installing and configuring Windows 10/11 workstations. You will perform basic LAN, Wi‑Fi, DNS, DHCP, and TCP/IP troubleshooting as part of daily support tasks.

The position is based in Maharashtra, Chakan, on-site, with opportunities to grow into more advanced IT support responsibilities and a collaborative team environment.

Qualifications

• Provide L1 technical support to end users via calls, email, and chat ticketing tools.
• Install, configure, and troubleshoot Windows 10/11.
• Basic troubleshooting of LAN, Wi-Fi, DNS, DHCP, TCP/IP.

Responsibilities

• Provide L1 technical support to end users via calls, email, and chat channels.
• Install, configure, and troubleshoot Windows 10/11.
• Troubleshoot basic network issues including LAN, Wi-Fi, DNS, DHCP, TCP/IP.

Skills

L1 support

Windows troubleshooting

Networking basics

DNS/DHCP/TCPIP

Education

UG: Any Graduate

Job description

Provide L1 technical support to end users through calls,email,chat ticketing tools
Install,configure,troubleshoot Windows 10/11
Perform software installation, configuration, troubleshooting
Perform basic troubleshooting of LAN,Wi-Fi, DNS,DHCP, TCP/IP

Role Category: Hardware and Networks - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills