System Administrator L2

OPT IT; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

OPT IT in Bengaluru, India, is seeking a skilled IT System Administrator to manage Windows Server, Linux, AD, and network services. The role covers patching, backups, monitoring, incident management, and collaboration with L1/L3 teams.

You will maintain documentation, SOPs, asset records, and ITSM tickets, with emphasis on security controls and reliable IT operations. A technical IT degree or diploma is expected; ITIL Foundation is a plus.

Qualifications

• Technical degree or diploma in IT, Computer Science, or related field.
• ITIL Foundation certification is an advantage.

Responsibilities

• Administer and troubleshoot Windows and Linux servers.
• Manage Active Directory, user access, permissions, and Group Policy.
• Perform patching, upgrades, backups, monitoring, and system maintenance.
• Troubleshoot networking, DNS, DHCP, VPN, hardware, and application issues.
• Support virtualization, cloud infrastructure, antivirus, and security controls.
• Perform incident management, root-cause analysis, and problem resolution.
• Maintain documentation, SOPs, asset records, and ITSM tickets.
• Coordinate with L1, L3, network, security, application, and vendor teams.

Skills

Windows Server

Linux

Active Directory

Education

IT/CS Diploma or Degree

ITIL Foundation

Tools

VMware

Hyper-V

Backups

Patching

Monitoring tools

Job description

Key Responsibilities

• Administer and troubleshoot Windows and Linux servers
• Manage Active Directory, user access, permissions, and Group Policy
• Perform patching, upgrades, backups, monitoring, and system maintenance
• Troubleshoot networking, DNS, DHCP, VPN, hardware, and application issues
• Support virtualization, cloud infrastructure, antivirus, and security controls
• Perform incident management, root-cause analysis, and problem resolution
• Maintain documentation, SOPs, asset records, and ITSM tickets
• Coordinate with L1, L3, network, security, application, and vendor teams

Required Skills

• Strong knowledge of Windows Server, Linux, Active Directory, and networking
• Hands-on experience with VMware/Hyper-V, backups, patch management, and monitoring tools
• Strong troubleshooting, communication, documentation, and ITIL/ITSM skills

Educational Qualifications

Any technical degree or diploma in IT, Computer Science, or a related field; ITIL Foundation certification is an advantage.

Preferred

• Knowledge of PowerShell or Shell scripting is preferred