System Administrator

KOTT SOFTWARE PRIVATE LIMITED; Ernakulam; On-site; INR 450,000 - 650,000; Full time

Job summary

Kott Software Private Limited in Kochi, Kerala, is seeking a System Administrator to manage our IT infrastructure, servers, and network operations. The role emphasizes Windows Server, Active Directory, and cloud connectivity with Azure, alongside Azure and Microsoft 365 administration.

You will deploy, monitor, and back up virtualized environments, maintain security controls, and provide end-user support. The position requires 1–2 years of relevant experience and strong troubleshooting skills.

Qualifications

• Bachelor's degree in CS/IT or a related field
• 1–2 years of relevant System Administration experience
• Strong Windows Server admin and Active Directory knowledge
• Solid networking knowledge (TCP/IP, DNS, DHCP, VPN)
• Experience with firewall, antivirus, and endpoint security management
• Familiarity with Microsoft 365 / Office 365 administration
• Strong troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• Ability to work independently and manage multiple IT requests

Responsibilities

• Install, configure, maintain, and troubleshoot servers, desktops, printers, and IT hardware
• Administer Windows Server environments and Active Directory, including user management and GPOs
• Manage LAN/WAN, Wi‑Fi, VPN connectivity, routers and switches, and firewall configurations
• Monitor system health, resolve issues, minimize downtime
• Manage VMware/Hyper-V virtual environments and VM provisioning
• Administer Azure resources and cloud connectivity with on-premises
• Apply OS updates and security patches regularly
• Perform data backups and test restores; support disaster recovery
• Maintain endpoint security and antivirus management
• Provide end-user support and log tickets within SLAs
• Administer email, DNS, and Microsoft 365 mail settings
• Maintain IT asset inventory and documentation
• Coordinate with vendors for purchases and maintenance
• Prepare periodic IT operations reports

Skills

Windows Server

Active Directory

Networking

Firewall management

Endpoint security

Microsoft 365 / Office 365

Troubleshooting

Independent work

Communication

Education

Bachelor's degree in Computer Science/Information Technology

Tools

VMware

Hyper-V

Microsoft Azure

Microsoft 365 / Office 365

Job description

KOTT SOFTWARE PRIVATE LIMITED

0484- 2362860 / 2979898 / 2371741

[e-mail]

System Administrator

Job Summary

About Kott Software Private Limited

Kott Software is an ISO 9001 2015 certified software development company providing cutting-edge, client-centric enterprise business solutions. Recognized as a pioneer and leader among its peers, Kott Software serves a global clientele through its global capability centers and product support teams based in Kochi.

We are looking for a skilled and proactive System Administrator to manage, maintain, and support the company's IT infrastructure, systems, servers, and network operations. The ideal candidate should have hands-on experience in system administration, network management, troubleshooting, IT security, and infrastructure maintenance to ensure smooth and uninterrupted business operations.

Key Responsibilities

• Install, configure, maintain, and troubleshoot physical and virtual servers, desktops, laptops, printers, and other IT hardware and peripherals.
• Administer Windows Server environments and Active Directory, including user account creation, onboarding and offboarding, group policies, and access permissions.
• Monitor and maintain LAN, WAN, Wi-Fi, and VPN connectivity, including routers, switches, and firewall configurations.
• Monitor system health and performance, proactively identify and resolve issues, and minimize infrastructure downtime.
• Deploy, manage, and monitor virtualized environments on VMware and Hyper-V, including virtual machine provisioning, resource allocation, snapshots, and host maintenance.
• Administer Microsoft Azure resources, including virtual machines, storage, networking, identity and access, and cost monitoring, and support connectivity between on-premises and cloud environments.
• Apply operating system updates and security patches on a regular schedule across servers, virtual hosts, and end-user devices.
• Perform and monitor scheduled data backups of physical servers, virtual machines, and cloud workloads, test restores periodically, and support disaster recovery procedures.
• Maintain system security through endpoint protection and antivirus management, access control, and adherence to security best practices.
• Provide technical support to employees for hardware, software, network, and system-related issues, and log and resolve requests within defined timelines.
• Administer email systems, domain and DNS services, and Microsoft 365 / Office 365, including mailboxes, licenses, and security settings.
• Maintain IT asset inventory, software licenses, and up-to-date system and network documentation.
• Coordinate with vendors and service providers for IT-related purchases, maintenance contracts, and support.
• Ensure compliance with IT policies and prepare periodic reports on IT operations, incidents, and system status.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-2 years of relevant experience in System Administration or IT Infrastructure Support.
• Strong knowledge of Windows Server administration and Active Directory.
• Good understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN, WAN, and VPN.
• Hands-on experience with firewall, antivirus, and endpoint security management.
• Knowledge of backup and disaster recovery solutions.
• Familiarity with Microsoft 365 / Office 365 administration.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and manage multiple IT support requirements.

Preferred Skills

• Knowledge of Linux server administration.
• Hands-on experience with virtualization platforms such as VMware or Hyper-V.
• Hands-on experience with cloud platforms, preferably Microsoft Azure.
• Knowledge of IT security practices and network monitoring tools.
• Relevant certifications such as Microsoft, CompTIA Network+, CCNA, or equivalent would be an advantage.

Key Competencies

• Technical troubleshooting and analytical skills.
• Time management and prioritization.
• Ownership and accountability.
• Effective communication and teamwork.
• Ability to handle IT support requests and resolve issues within defined timelines.