System Administrator

Motherson Technology Services Limited; Dadri; On-site; INR 300,000 - 520,000; Full time

Job summary

Motherson Technology Services Limited is seeking a NOC Engineer with strong networking knowledge to monitor networks, servers, and security. You will manage incidents, respond to alerts, and coordinate with ISPs to restore services on priority, while working in a 24x7 environment.

Strong communication skills and the ability to work under pressure are essential. The role requires familiarity with ITIL concepts, ticketing systems, and SNMP configurations on Windows and Linux, along with basic

Qualifications

• Knowledge of Networking concepts.
• Knowledge of ITIL concepts.
• Knowledge of ticketing tool.
• Knowledge of server hardware systems.
• Knowledge of LANs/WANs/VPNs and network security (firewalls).
• Knowledge about monitoring tools and how they work (ICMP, SNMP, WMI).
• Coordinating with ISPs to restore services on priority.
• Agent-based and Agentless monitoring.
• Monitoring performance and capacity of computer systems.
• SNMP protocol and how it configures in Windows and Linux.
• L1 network troubleshooting skills.
• Open for 24x7x365 shift environment.
• Good written and verbal communication skills.
• Ability to work well under pressure.
• Responding to network/applications alerts.
• Tracking and documenting reported issues and compiling incident reports.

Responsibilities

• Respond to network and application alerts.
• Track and document reported issues and compile incident reports.
• Coordinate with ISPs to restore services on priority.
• Monitor performance and capacity of computer systems.
• Maintain knowledge of SNMP/monitoring tools and configurations.
• Provide L1 troubleshooting for network issues.
• Work in a 24x7x365 shift environment.

Skills

Networking concepts

ITIL concepts

LAN/WAN/VPN

Network security

Monitoring tools

SNMP protocol

L1 network troubleshooting

Shift readiness (24x7)

Written & verbal communication

Pressure management

Incident response

Tools

Ticketing tool

Monitoring tool

SNMP configuration in Windows/Linux

Job description

JD for the NOC engineer:

1. Knowledge of Networking concepts
2. Knowledge of ITIL concepts
3. Knowledge of ticketing tool
4. Knowledge of server hardware systems
5. Knowledge of local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), and network security (firewalls)
6. Knowledge about monitoring tool and how it works (ICMP, SNMP, WMI)
7. Coordinating with respective ISPs to restore the services on a priority
8. Agent-based and Agentless monitoring
9. Monitoring the performance and capacity of computer systems
10. SNMP protocol and how it configures in windows and Linux, SNMP port no, SNMP version
11. L1 network troubleshooting skills
12. Open for 24*7*365 shift environment
13. Good written and verbal communication skills
14. Ability to work well under pressure
15. Responding to network/applications alerts
16. Tracking and documenting reported issues and compiling incident reports