System Administrator

Marmon-Technologies-India-Private-Limited; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Marmon Technologies India Private Limited in Bengaluru is seeking a System Administrator L2/L3 to provide advanced support for end user devices, servers, and core IT infrastructure. You will ensure uptime and guide L1/L2 teams.

The role requires 5–7 years hands-on experience in system administration, patching, and security monitoring, with strong English communication for coordinating with US-based stakeholders. We offer global exposure within a Berkshire Hathaway-backed organization.

Qualifications

• 5–7 years of hands-on system administration experience.
• Experience with patching, server admin, security monitoring, and compliance.
• Strong English communication for coordinating with US-based stakeholders.

Responsibilities

• Provide L2/L3 support for hardware, software, and network issues.
• Manage end-user device patching and OS updates.
• Administer Microsoft 365 services and account security.
• Maintain servers, Active Directory, DNS/DHCP, and backups.
• Lead post-incident reviews and guide L1/L2 teams.
• Ensure security baselines (CIS) and Zero Trust readiness.
• Support remote access and MFA configurations.
• Participate in compliance audits and regulatory reviews.
• Document changes and participate in ITSM ticketing.
• Assist in capacity planning and asset lifecycle management.

Skills

Intune

Autopilot

Azure AD

Windows Server

Active Directory

DNS/DHCP

Security Monitoring

ITIL familiarity

English communication

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

SCCM

Intune

Autopilot

Azure AD

Backup/Restore tooling

Job description

Marmon Technologies India Private Limited As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The System Administrator L2/L3 provides advanced technical support for end user computing devices, servers, and core IT infrastructure. Candidates should have 5–7 years of hands‑on experience in system administration and infrastructure management, including patching, server administration, security monitoring, and compliance. This role ensures operational stability and guides L1/L2 teams in a multi-tier support environment.

Key Responsibilities

• Provide L2/L3 support for hardware, software, and network issues (remote diagnostics, advanced configuration, problem replication).
• Manage end user computing device patching, OS/application updates, and endpoint protection (Intune, Autopilot, Azure AD, Windows 10/11, Endpoint Manager, M365 Apps).
• Manage the configuration, optimization, and integration of Microsoft 365 services (All Associated Apps), including account administration, security settings, and workflow automation, while providing user training and best practice guidance to enhance adoption and efficiency.
• Administer and maintain servers, Active Directory, Azure Intune, DNS, DHCP, file servers, backup/restore, and server security monitoring.
• Perform asset lifecycle management, device imaging, deployment, and asset tracking.
• Conduct root cause analysis and implement fixes in infrastructure, software, or codebase.
• Lead post‑incident reviews and guide L1/L2 teams.
• Monitor system activity for stability and proactively resolve issues.
• Implement and maintain endpoint protection (anti‑virus, EDR) on all supported devices.
• Enforce secure configuration baselines (CIS Benchmarks).
• Support Zero Trust Network Access / MFA for remote access and privileged accounts.
• Maintain audit logs for administrative actions and participate in security incident response.
• Manage backup solutions, restore data, and ensure compliance with retention policies.
• Troubleshoot and resolve issues related to DNS, DHCP, file servers, and backup/restore operations.
• Participate in compliance audits and regulatory reviews.
• Experience with Jira Service Management or Freshservice ticketing systems.

Required Skills & Tools

• Advanced knowledge of Microsoft Intune, Autopilot, SCCM, Azure AD, Windows Server, DNS, DHCP, file server management, backup/restore, and security monitoring tools.
• Strong analytical and troubleshooting skills.
• undefined
• Demonstrated competency in supporting the administration and operational maintenance of an enterprise IT Service Management (ITSM) platform within a global, follow‑the‑sun support model.
• Experience with patch management and endpoint protection & Familiarity with ITIL, asset management, and compliance frameworks.
• Demonstrates strong verbal and written English communication skills sufficient to effectively support U.S.-based end users via chat, phone, and email.
• Able to clearly articulate technical information to non‑technical audiences, ensuring understanding and resolution of issues.
• Capable of participating in live support interactions, meetings, and escalations with U.S. stakeholders when required.
• Ability to work in a 24x7 to support a global operating model by working aligned with U.S. business hours, including evenings or overnight shifts local to India.

Preferred Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Server+, Network+, Security+ or other security certifications.
• ITIL Foundation Certification

Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law.

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies.

While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.