Support Engineer L3

Primera Medical Technologies; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Primera Medical Technologies in Hyderabad is seeking a skilled technical support engineer to diagnose and troubleshoot complex issues related to medical equipment and associated software.

You will collaborate with cross-functional teams to resolve customer complaints, implement reliable fixes, and conduct site visits to diagnose, repair, and train customers on proper usage. Additionally you will analyze performance data to identify trends and support product improvements in medical technology.

Responsibilities

• Provide technical support and troubleshoot complex issues related to medical equipment and software.
• Collaborate with cross-functional teams to resolve customer complaints and improve product quality.
• Develop and implement solutions to enhance the efficiency and reliability of medical devices.
• Conduct site visits to diagnose and repair medical equipment, providing training to customers on proper use.
• Analyze data to identify trends and areas for improvement in medical technology products.
• Stay updated with industry developments and emerging technologies in medical technologies.

Job description

• Provide technical support and troubleshoot complex issues related to medical equipment and software.
• Collaborate with cross-functional teams to resolve customer complaints and improve product quality.
• Develop and implement solutions to enhance the efficiency and reliability of medical devices.
• Conduct site visits to diagnose and repair medical equipment, providing training to customers on proper use.
• Analyze data to identify trends and areas for improvement in medical technology products.
• Stay updated with industry developments and emerging technologies in medical technologies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.