Support Associate

RABO India; Vadodara; On-site; INR 400,000 - 800,000; Full time

Job summary

RABO India is seeking an Insurance Renewal Analyst to support Account Executives in growing renewal business. The role involves issuing quotations, performing due diligence, and updating Acturis per client policies and risk guidelines.

You will prepare renewal-related reports, maintain documentation, and liaise with other departments to ensure timely, accurate processing and clear communication throughout the renewal cycle.

Qualifications

• Experience handling renewal processes and policy updates.
• Ability to prepare quotations and present them to executives.
• Good understanding of insurance procedures and risk labeling.

Responsibilities

• Assist Account Executives in growing renewal business and allocating renewal clients.
• Obtain quotes from the market and document responses in the client file.
• Carry out due diligence on each renewal and resolve adverse information.
• Prepare risk registers, pre-renewal agendas, and renewal reports for clients/insurers.
• Maintain accurate file records and ensure timely processing per group procedures.

Skills

Renewal processing

Quotations

Client liaison

Documentation control

Acturis system

Education

Chartered Insurance qualifications (in progress)

Diploma in Insurance

Tools

Acturis

Job description

Assist Account Executives to contribute to growth and development of the company with allocation of renewal clients Provision of quotations as requested by executive Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Updating Acturis as per client’s policy and risk. Intelligent labelling of system entries Carrying out due diligence on each case prior to renewal. Resolving any adverse info found prior to renewal. Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance – general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required.

Identify, report and resolve:

• Breaches / complaints / E&O

and to Respond positively to QA Other duties as and when required. Making sure any Mid Term Adjustment is processed in timely manner. Obtaining quotes from the market via presentation. We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.