Supply Wholesale Executive

AGRIM; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Job summary

A growing e-commerce firm based in Gurugram, India is seeking a Demand Agent (Executive & Senior Executive) to drive customer outreach and conversion, while also managing demand generation, order booking, and ensuring customer satisfaction. The ideal candidate will have a Bachelor’s degree and 1–3 years of experience in telesales or customer relationship management, preferably in the Agri-input industry. Strong communication and negotiation skills are essential for success in this role.

Qualifications

• 1–3 years of experience in telesales, demand generation, or customer relationship management.
• Experience preferable in e-commerce or Agri-input industry.

Responsibilities

• Conduct customer outreach and conversion.
• Generate demand and negotiate effectively.
• Manage order booking and ensure GMV closure.
• Enhance customer experience through effective management.
• Ensure data accuracy and reporting.

Skills

Excellent communication skills

Strong negotiation ability

Customer-handling ability

Problem-solving mindset

Target-oriented

Education

Bachelor’s degree in Business, Commerce, Agriculture, or a related field

Job description

DEMAND AGENT (Executive & Senior Executive)

Key Responsibilities

• Customer Outreach & Conversion
• Demand Generation and Negotiation
• Order Booking & GMV Closure
• Customer Experience Management
• Data Accuracy & Reporting

Qualifications

• Bachelor’s degree in Business, Commerce, Agriculture, or a related field.
• 1–3 years of experience in telesales, demand generation, or customer relationship management (preferably in e-commerce or Agri-input industry).

Skills & Competencies

• Excellent communication skills.
• Strong negotiation and customer-handling ability.
• Good understanding of pricing, products, and market dynamics.
• Target-oriented with strong follow-up discipline.
• Problem-solving mindset with a focus on customer satisfaction.

RM TM – Networking & New Supplier Unlocking

Key Responsibilities (Behaviour-Based, Not Industry-Based)

Market & People Intelligence

• Understand who buys what, where, and at what price.
• Identify demand-heavy and supply-heavy regions.
• Capture informal market insights through conversations.

Relationship & Network Building

• Build and maintain relationships across regions and industries.
• Connect with managers, distributors, partners, and decision-makers.
• Extract contacts and introductions across states.

Conversation-led Information Gathering & Understanding

• Pricing dynamics.
• Schemes, offers, and credit norms.
• Supplier and company behaviour.
• Ask the right questions at the right time to gather insights.

Candidate Traits

• Naturally strong in conversations and relationship building.
• Ability to read people and situations effectively.
• Curious about markets and business dynamics.
• Comfortable engaging with senior professionals.
• Able to gather information without sounding transactional.

Background

• Candidates from any industry background are acceptable.
• Experience in sales, partnerships, consulting, media, events, sourcing, or business development preferred.
• Agriculture knowledge is good to have but not mandatory.