Supply Chain Process Coordinator

Generac Power Systems Inc.; Maharashtra; On-site; INR 400,000 - 700,000; Full time

Job summary

Generac Power Systems Inc. in India (Maharashtra) is looking for a Supply Chain Process Coordinator to provide administrative and operational support for supplier-facing processes across multiple systems.

You will monitor workflows, respond to inquiries, coordinate onboarding, data collection, and reporting, ensuring accuracy and timely completion while collaborating with internal teams and suppliers.

Qualifications

• Associate degree or equivalent experience in business, supply chain, or related field.
• 1–3 years in administrative, supplier support, or procurement roles.
• Strong written and verbal communication; attention to detail.
• Familiarity with standard productivity and collaboration tools.
• Ability to follow documented procedures and maintain records.

Responsibilities

• Monitor mailboxes, workflow queues, and intake channels.
• Respond to routine supplier inquiries using established procedures.
• Prioritize, track, and resolve requests within defined service expectations.
• Escalate complex issues to SMEs or support teams.
• Support supplier onboarding, data collection, and communications.
• Track participation and ensure completion of submissions.
• Maintain supplier records, trackers, and dashboards.
• Prepare status reports and operational summaries.
• Document processes and assist training.

Skills

Supplier coordination

Administrative support

Communication skills

Data entry and validation

Education

Associate degree in business/supply chain or related field

Job description

We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.Primary PurposeThe Supply Chain Process Coordinator provides administrative and operational support for supplier-facing processes across multiple systems and business functions. This role serves as a primary contact for supplier and stakeholder inquiries, executes established workflows, maintains accurate records, tracks process completion, and escalates issues as needed.The coordinator helps ensure supplier processes run efficiently by responding to requests, managing follow-up activities, monitoring outstanding actions, and maintaining clear communication with suppliers and internal stakeholders. Success in this role requires strong organization, attention to detail, customer service, and follow-through.Major ResponsibilitiesRequest ManagementMonitor shared mailboxes, workflow queues, and intake channels.Respond to routine supplier and stakeholder inquiries using established procedures and standard work.Prioritize, track, and resolve requests within defined service expectations.Escalate complex issues to appropriate subject matter experts or support teams.Provide timely updates and ensure requests are completed or transitioned to the appropriate owner.Supplier CoordinationSupport supplier onboarding, data collection, documentation, assessments, and related activities.Manage supplier communications, including requests, reminders, and follow-ups.Assist suppliers with routine process and system questions.Track participation and completion status and address missing or incomplete submissions.Escalate critical delays, recurring issues, or nonresponsive suppliers.Process AdministrationExecute established supply chain and supplier management processes in accordance with approved procedures.Coordinate workflow activities across sourcing, procurement, supplier quality, compliance, and other functions.Review submissions for completeness and route items requiring further review.Monitor workflow status and follow escalation protocols for overdue or stalled activities.Support routine system administration activities, including user access and workflow assignments.Data Management and ReportingMaintain supplier records, documentation, trackers, and process data.Review information for completeness, accuracy, and compliance with established requirements.Perform routine data validation and reconciliation activities.Prepare status reports, completion metrics, aging reports, and operational summaries.Support dashboard updates and provide information for leadership reporting.Documentation and Continuous ImprovementMaintain process documentation, job aids, templates, and standard work instructions.Support training activities and provide basic process guidance to users and suppliers.Identify recurring issues, process inefficiencies, and improvement opportunities.Participate in testing, process improvement projects, and implementation of approved changes.Provide operational feedback to support ongoing process enhancements.RequirementsEducationAssociate degree in business, supply chain, operations, information systems, or a related field, or equivalent relevant experience.Work Experience1-3 years’ experience in an administrative, customer support, supplier support, procurement, supply chain, operations, or process coordination role.Knowledge / Skills / AbilitiesDemonstrated ability to manage a high volume of requests and competing priorities.Strong written and verbal communication skills.Strong organizational skills and attention to detail.Ability to follow documented procedures and apply defined business rules consistently.Proficiency with standard productivity, communication, reporting, and collaboration tools.Ability to work effectively with both internal stakeholders and external suppliers.Preferred Job RequirementsEducationBachelor’s degree in business, supply chain, operations, information systems, or a related field.Work ExperienceExperience supporting suppliers or external business partners.Experience working across multiple business platforms or workflow systems.Experience with supplier onboarding, documentation collection, qualification, compliance, quality, or procurement processes.Experience maintaining operational reports, trackers, or dashboards.Familiarity with process documentation, standard work, and continuous improvement principles.