Subject Matter Expert (SME)

Glow Networks; Pune District; Vor Ort; INR 1.500.000 - 2.500.000; Vollzeit

Zusammenfassung

Glow Networks in Pune district, India, is seeking an experienced Senior Network Engineer to handle advanced L2/L3 troubleshooting, fault ownership, and end-to-end service restoration across IP-MPLS/SR-MPLS networks.

You will serve as a SPOC for critical MPLS incidents, plan and test upgrades, support migrations, and mentor junior engineers while ensuring KPI and SLA performance. Strong routing, MPLS, and NMS experience required; customer-facing skills preferred.

Qualifikationen

• Deep expertise in IP-MPLS/SR-MPLS architectures and network design.
• Strong knowledge of routing protocols: OSPF, IS-IS, BGP.
• Experience with MPLS features: LDP, RSVP-TE, Segment Routing.
• Hands-on with L2/L3 services: VLAN, VRF, VPLS, EVPN.
• Proficient in using OAM tools, fast reroute and service assurance.
• Experience with NMS/EMS/Controllers.

Aufgaben

• Advanced L2/L3 troubleshooting and root cause analysis
• End-to-end service restoration and fault ownership
• Act as SPOC for critical IP-MPLS / SR-MPLS incidents
• Plan, test, and execute software upgrades and patches
• Support network migrations, expansions, and change activities
• Provide network optimization and performance improvement recommendations
• Prepare RCA, SOP, and MOP documents
• Monitor KPIs, SLAs, and performance trends
• Coordinate with OEMs, vendors, and internal teams
• Mentor and guide L1/L2 engineers

Kenntnisse

IP-MPLS / SR-MPLS architecture

Routing protocols (OSPF, IS-IS, BGP)

MPLS, LDP, RSVP-TE, Segment Routing

L2/L3 services (VLAN, VRF, VPLS, EVPN)

OAM tools, fast reroute, service ase

Experience with NMS/EMS/Controllers

Jobbeschreibung

Responsibilities

• Advanced L2/L3 troubleshooting and root cause analysis
• End-to-end service restoration and fault ownership
• Act as SPOC for critical IP-MPLS / SR-MPLS incidents
• Plan, test, and execute software upgrades and patches
• Support network migrations, expansions, and change activities
• Provide network optimization and performance improvement recommendations
• Prepare RCA, SOP, and MOP documents
• Monitor KPIs, SLAs, and performance trends
• Coordinate with OEMs, vendors, and internal teams
• Mentor and guide L1/L2 engineers

Technical Skills

• IP-MPLS / SR-MPLS architecture
• Routing protocols (OSPF, IS-IS, BGP)
• MPLS, LDP, RSVP-TE, Segment Routing
• L2/L3 services (VLAN, VRF, VPLS, EVPN)
• OAM tools, fast reroute, service assurance
• Experience with NMS/EMS/Controllers

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication
• Ability to work under pressure
• Customer-facing experience

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