Subject Matter Expert - Civil

Indovance; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Indovance is seeking a highly experienced Subject Matter Expert (SME) to act as a domain authority, technical coach, and quality champion across projects. The SME will drive best-in-class quality, coaching, and process improvements while engaging in customer discovery discussions.

The role requires 10+ years of hands-on domain experience and strong mentoring skills, with preferred exposure to international engineering standards.

Qualifications

• 10+ years of hands-on domain experience in land development, surveying, or hydrology.
• Bachelor’s or Master’s in relevant engineering discipline.
• Experience mentoring, reviewing, or leading technical teams.
• Customer-facing experience is preferred.
• Exposure to international engineering standards preferred.

Responsibilities

• Domain Leadership & Technical Excellence: define and benchmark best-in-class quality standards.
• Coaching & Capability Building: mentor engineers and create structured learning paths.
• Process Improvement & Efficiency: identify bottlenecks and drive automation.
• Customer Engagement & Discovery: participate in discovery meetings and support proposals.
• Ownership & Accountability: ensure TP success and prevent skill-gap losses.
• Operational Excellence: maintain live project stability and perform technical audits.

Skills

Domain leadership

Teaching mindset

Extroverted communicator

Accountability

Problem solving

Integrity

Influence without authority

Education

Bachelor’s / Master’s degree in relevant engineering

Tools

Civil 3D

AutoCAD

HEC RAS

HEC HMS

QGIS

Info drainage

Carlson Survey

Job description

Indovance Inc. was founded in 2003, and maintains headquarters in Apex, North Carolina, United States with operations team, Indovance Private Limited, based in Pune, India. All our operations are ISO 9001:2015 certified, making us a budding process driven organization. Our clients range from mid-sized firms to Fortune 500 companies and are located across the globe.

One of our key strategies is to partner with emerging talent around the country and grow together as a company. We employ a team of 500 enthusiasts with experience level ranging from 0 to 30+ years and that gets us the right mix of talent and expertise in the domain. We are an equal opportunity employer. Our philosophy is “Hire characters; train skills.” We are always on the lookout for employees that share our Core Values and can help drive our Vision.

To know more, visit us at www.indovance.com and follow us at our social handles – Facebook & LinkedIn

Job Description

Job Description (JD) – Subject Matter Expert (SME)Location: IndovanceDepartment: OperationsReports To: BU Head / GL

Position Overview

Indovance is looking for a highly experienced and dynamic Subject Matter Expert (SME) who will act as a domain authority, technical coach, and quality champion across projects and teams.The SME will play a critical role in:

• Ensuring best-in-class technical quality
• Driving process excellence and operational efficiency
• Supporting Trial Period (TP) success
• Participating in customer discovery discussions
• Preventing customer dissatisfaction due to skill gaps

**This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

Key Responsibilities

1. Domain Leadership & Technical Excellence
   • Act as the domain expert for assigned discipline.
   • Define and benchmark best-in-class quality standards.
   • Challenge teams to raise technical depth and accuracy.
   • Review complex designs, calculations, and deliverables.
   • Ensure zero technical compromise in customer submissions.
2. Coaching & Capability Building
   • Mentor and coach engineers to elevate technical capability.
   • Develop structured learning paths for different experience levels.
   • Create training modules, SOPs, and technical videos.
   • Conduct internal knowledge-sharing sessions and workshops.
   • Build second-line technical strength within the team.
3. Process Improvement & Efficiency
   • Identify bottlenecks impacting productivity and quality.
   • Lead continuous improvement initiatives.
   • Standardize best practices and templates.
   • Drive automation and smarter workflows where applicable.
   • Improve turnaround time without compromising quality.
4. Customer Engagement & Discovery
   • Participate in discovery meetings with customers.
   • Provide technical insights during pre-sales and proposal stages.
   • Support technical proposal preparation and validation.
   • Translate customer requirements into clear execution strategies.
   • Ensure commitments made to customers are realistic and achievable.
5. Ownership & Accountability
   • Take ownership of:
     • Trial Period (TP) success.
     • Zero loss of customers due to skill gaps.
     • No TP losses due to weak technical positioning.
   • Ensure delivery commitments are met in terms of:
     • Quality
     • Timeline
     • Technical integrity
   • Proactively flag risks and implement corrective actions.
6. Operational Excellence
   • Ensure ongoing operational stability in live projects.
   • Conduct periodic technical audits.
   • Maintain quality consistency across accounts.
   • Work closely with Delivery, Relationship Managers, and QA teams.

Desired Traits & Behavioral Expectations

• Strong teaching mindset and passion for knowledge sharing.
• Extroverted and confident communicator.
• Highly accountable and ownership-driven.
• Proactive problem solver.
• High professional integrity.
• Comfortable challenging status quo.
• Ability to influence without authority.

Qualification & Experience

• Bachelor’s / Master’s degree in relevant engineering discipline.
• 10+ years of strong hands‑on domain experience.
• Prior experience in mentoring, reviewing, or leading technical teams.
• Experience in customer‑facing roles preferred.
• Strong exposure to international engineering standards preferred.

Requirements

Domain Knowledge / Key Functional Area: Land development, Land Survey, Hydrology.

Software Skill Sets: Civil 3D, AutoCAD , HEC RAS, HEC HMS, QGIS, Info drainage, Carlson Survey