Subject Matter Expert - Mechanical

Indovance; Pune District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Indovance in Pune seeks a technically strong Domain Leader with a flair for teaching and mentorship. You will drive quality, process excellence, and customer discovery, shaping solutions and ensuring engineering rigor across projects.

Owns reviews, sets standards, builds learning paths, and collaborates with Delivery and QA to deliver reliable outcomes. This role demands leadership, accountability, and a hands-on approach to coaching engineers.

Qualifications

• Technically strong, accountable, extroverted professional with a passion for teaching.
• Ability to mentor and develop structured learning paths.
• Drive process excellence and operational efficiency.

Responsibilities

• Act as domain expert for assigned discipline and benchmark quality standards.
• Mentor engineers, develop learning paths, create training modules and videos.
• Identify bottlenecks, standardize practices, and drive automation where applicable.
• Participate in discovery meetings and support pre-sales with technical insights.
• Translate customer requirements into clear execution strategies and ensure timely delivery.
• Maintain quality and technical integrity across accounts; flag risks early.

Skills

Domain leadership

Technical excellence

Mentoring

Coaching

Process improvement

Pre-sales support

Training modules

Automation

Quality standards

Job description

Indovance Inc. was founded in 2003, and maintains headquarters in Apex, North Carolina, United States with operations team, Indovance Private Limited, based in Pune, India. All our operations are ISO 9001:2015 certified, making us a budding process driven organization. Our clients range from mid-sized firms to Fortune 500 companies and are located across the globe.

One of our key strategies is to partner with emerging talent around the country and grow together as a company. We employ a team of 500 enthusiasts with experience level ranging from 0 to 30+ years and that gets us the right mix of talent and expertise in the domain. We are an equal opportunity employer. Our philosophy is “Hire characters; train skills.” We are always on the lookout for employees that share our Core Values and can help drive our Vision.

To know more, visit us at www.indovance.com and follow us at our social handles - Facebook & LinkedIn

Job Description

This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

• Ensuring best-in-class technical quality
• Driving process excellence and operational efficiency
• Participating in customer discovery discussions
• Preventing customer dissatisfaction due to skill gaps**

Key Responsibilities

1. Domain Leadership & Technical Excellence

• Act as the domain expert for assigned discipline.
• Define and benchmark best-in-class quality standards.
• Challenge teams to raise technical depth and accuracy.
• Review complex designs, calculations, and deliverables.
• Ensure zero technical compromise in customer submissions.

2. Coaching & Capability Building

• Mentor and coach engineers to elevate technical capability.
• Develop structured learning paths for different experience levels.
• Create training modules, SOPs, and technical videos.
• Conduct internal knowledge-sharing sessions and workshops.
• Build second-line technical strength within the team.

3. Process Improvement & Efficiency

• Identify bottlenecks impacting productivity and quality.
• Standardize best practices and templates.
• Drive automation and smarter workflows where applicable.
• Improve turnaround time without compromising quality.
• Participate in discovery meetings with customers.
• Provide technical insights during pre-sales and proposal stages.
• Support technical proposal preparation and validation.
• Translate customer requirements into clear execution strategies.
• Ensure commitments made to customers are realistic and achievable.

5. Ownership & Accountability

• Take ownership of:
  • Trial Period (TP) success.
  • Zero loss of customers due to skill gaps.
  • No TP losses due to weak technical positioning.
• Ensure delivery commitments are met in terms of:
  • Quality
  • Timeline
  • Technical integrity
• Proactively flag risks and implement corrective actions.

6. Operational Excellence

• Ensure ongoing operational stability in live projects.
• Conduct periodic technical audits.
• Maintain quality consistency across accounts.
• Work closely with Delivery, Relationship Managers, and QA teams.