Style Associate - HOS - AVALAPALLI

kushals.com; India; On-site; INR 180,000 - 260,000; Full time

Job summary

kushals.com in India is seeking a frontline retail associate to understand customer needs, recommend products, and address queries while staying updated on collections and promotions. You will support store targets and assist in stock replenishment and visual merchandising to keep the store inviting and well-presented.

As part of the role, you will work with the team, adapt to varying shifts, and maintain grooming standards while following SOPs to ensure smooth operations and customer

Qualifications

• Graduate / HSC (Freshers) / SSC qualified with 2 years of retail experience.
• Must be above 18 and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.

Responsibilities

• Understand customer needs and preferences to recommend products.
• Address customer queries effectively and escalate issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections and promotions.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Skills

Customer service

Communication skills

Product knowledge

Sales orientation

Teamwork

Learning agility

Education

Graduate / HSC / SSC with 2 years of retail experience

Job description

• ● Understand customer needs and preferences to recommend
• ● Address customer queries effectively and escalat issues when required.
• ● Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• ● Communicate product value effectively to customers.
• ● Support the store in achieving store targets.
• ● Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• ● Adapt to varying shift timings and store requirements.
• ● Be open to transfers within the cluster area as per business needs.
• ● Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• ● Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• ● Assist in stock replenishment and visual merchandising.
• ● Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• ● Support theft prevention by maintaining vigilance and following protocols.
• ● Follow all company policies, work processes and store standard operating procedures (SOPs).
• ● Collaborate with team members to ensure smooth store operations.
• ● Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• ● Display sensibility and sensitivity when addressing customer concerns.
• ● Use sound judgment in handling challenging situations while maintaining brand standards.

Requirements

• ● Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• ● Must be above 18 years of age and below 28 years of age
• ● Good communication and interpersonal skills
• ● Ability to learn quickly
• ● Positive and enthusiastic attitude
• ● Excellent presentation and grooming standards
• ● Flexibility and adaptability to work varied shifts (including