Style Associate - Jaynagar - Bangalore

Kushals Fashion Jewellery; Bengaluru South; On-site; INR 240,000 - 360,000; Full time

Job summary

Kushals Fashion Jewellery in Bengaluru is seeking a Style Associate to greet customers, assist in showcasing jewelry and drive sales while ensuring smooth store operations.

You will focus on understanding customer needs, stay updated on collections and promotions, and work with the team to maintain presentation and store standards.

Fresh graduates welcome; flexibility to work varied shifts, including weekends.

Qualifications

• Graduate/HSC/SSC with 2 years of retail experience is required.
• Good communication and interpersonal skills are essential.
• Ability to learn quickly and adapt to varied shifts, including weekends.

Responsibilities

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.
• Demonstrate knowledge of product categories and communicate product value to customers.
• Support store in achieving targets and stay updated with latest collections and promotions.
• Adapt to varying shift timings and be open to transfers within the cluster area.
• Assist Senior Style Associate in processing store deliveries, online orders, and packaging; help with stock replenishment and merchandising; ensure store cleanliness and adherence to SOPs.
• Collaborate with team to ensure smooth store operations and be a proactive team player.

Education

Graduate / HSC / SSC with 2 years retail experience

Job description

The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Job Description

Job Title: Style Associate

Department: Retail Stores

Reports To: Store Manager

Role Summary

The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressng customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quick
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekend and evening )