Student Enagagement officer

NIIT Foundation; Bengaluru; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

NIIT Foundation in Bengaluru, India, is seeking a proactive Student Engagement Officer (SEO) to connect with students, guide them through training and placement activities, and address queries throughout the training lifecycle.

You will monitor attendance, onboard candidates for programs, collect feedback, measure impact, coordinate external trips, and collaborate with internal teams to resolve operational challenges while ensuring Data Protection Act compliance.

Mansioni

• Actively connect with all students to provide guidance on trainingand placement activities.
• Address student queries and ensure timely support throughout thetraining lifecycle.
• Connect to irregular students to retain them in program.Suggestions to Trainer for classes adjustments/back up classes
• Maintaining Daily Calling Progress. Prepare and submit periodicreports on student engagement, feedback, and program success rates.
• Ensuring all the students are attending classes. Attendancetracking and timely planning to retain min. 80 % student’s attendance
• Training Program Management
• Ensure the onboarding of the right candidates for the trainingprograms.
• Collect and analyse feedback from students about training sessionsto identify areas for improvement.
• Be responsible for measuring the impact of the student engagementoutcomes, and feedback through all levels of the organisation
• To be responsible for all external trips and activities organisedthrough student engagement.
• Admissions Conversion
• Follow up on admission leads to achieve admission conversiontargets.
• Maintain accurate records of leads and conversions for reportingpurposes.
• Support all aspects of center operations, ensuring smoothfunctioning and resolution of operational challenges.
• Collaborate with internal teams to address operational needseffectively.
• Communication & Reporting
• Maintain consistent communication with students regardingschedules, updates, and relevant announcements.
• Ensure that accurate and appropriate records are kept in relationto participation.
• Ensure full adherence to and implementation of the Data ProtectionAct

Descrizione del lavoro

NIIT Foundation (NF) is a not-for-profit education society ( NGO ) set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and skill development programs . NIIT Foundation, an Education NGO has a mandate to reach the unreached, uncared and unattended to ensure inclusive development of India.

To shape the mandate, NIIT Foundation has begun a number of programs like donate for child education, skill development, Financial literacy and all, that positively impact the underserved of the country through various educational interventions. The intent of NF is to better understand the education and employability issues at the grassroots level. The organisation builds corporate and ngo partnerships for sustainable development.

Job Description

KRA - StudentEngagement Officer (SEO)

• Student Engagement & Support
  
• Actively connect with all students to provide guidance on trainingand placement activities.
  
• Address student queries and ensure timely support throughout thetraining lifecycle.
  
• Connect to irregular students to retain them in program.Suggestions to Trainer for classes adjustments/back up classes
  
• Maintaining Daily Calling Progress. Prepare and submit periodicreports on student engagement, feedback, and program success rates.
  
• Ensuring all the students are attending classes. Attendancetracking and timely planning to retain min. 80 % student’s attendance
  
• Training Program Management
  
• Ensure the onboarding of the right candidates for the trainingprograms.
  
• Collect and analyse feedback from students about training sessionsto identify areas for improvement.
  
• Be responsible for measuring the impact of the student engagementoutcomes, and feedback through all levels of the organisation
  
• To be responsible for all external trips and activities organisedthrough student engagement.
  
• Admissions Conversion
  
• Follow up on admission leads to achieve admission conversiontargets.
  
• Maintain accurate records of leads and conversions for reportingpurposes.
  
• Support all aspects of center operations, ensuring smoothfunctioning and resolution of operational challenges.
  
• Collaborate with internal teams to address operational needseffectively.
  
• Communication & Reporting
  
• Maintain consistent communication with students regardingschedules, updates, and relevant announcements.
  
• Ensure that accurate and appropriate records are kept in relationto participation.
  
• Ensure full adherence to and implementation of the Data ProtectionAct