Student Counselor

Ed-hoc International; Malappuram; On-site; INR 240,000 - 360,000; Full time

Job summary

Ed-Hoc International in Tirur, Malappuram, is seeking a dedicated Student Counselor to guide prospective students through study abroad options, assess academic and career interests, and recommend suitable countries, universities, and courses. You will handle individualized consultations, explain admissions and visa procedures, coordinate documentation, and maintain accurate records in internal systems.

The role requires regular follow-up with students via phone, email, and in person, plus

Qualifications

• Proven experience in a similar role.
• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners on academic pathways and international study options.
• Candidates should possess excellent Communication skills, including clear verbal and written interaction with students, families, and institutional partners.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-focused support throughout the counseling process.
• Candidates should possess a good understanding of the Education sector, especially international admissions, visas, and standardized tests.
• Additional beneficial qualifications include a bachelor’s degree (preferably in Education, Psychology, Business, or a related field), proficiency in English and local languages, strong organizational and time-management skills, and prior experience in overseas education consulting or academic advising.
• Comfort with basic computer applications and CRM tools, ability to work in a target-driven environment, and a collaborative, ethical, student-centric approach are highly valued.

Responsibilities

• Counsel prospective students and families through the process of studying abroad.
• Explain admission and visa procedures and coordinate documentation.
• Maintain accurate records in internal systems and provide regular follow-up communications.
• Respond to inquiries via phone, email, and in person.
• Collaborate with colleagues to ensure a smooth experience from first contact through admission and pre-departure.
• Participate in outreach activities such as seminars, events, and workshops to promote Ed-Hoc International’s services.

Skills

Student counseling

Career counseling

Communication skills

Customer service

Education sector knowledge

English proficiency

Organizational skills

Education

Bachelor's degree

Tools

CRM tools

Job description

Company Description Ed-Hoc International is a globally trusted overseas education consultancy with its Head Office in Ireland and a growing presence across India, the UK, the UAE, Bangladesh, and Sri Lanka. The organization supports students in achieving international education and career goals through personalized guidance and end-to-end services. Ed-Hoc International helps applicants secure admissions to leading universities across Europe, North America, and Australasia, and provides support in areas such as visas, scholarships, accommodation, education loans, and test preparation. Backed by experienced education consultants and strong global university partnerships, the company is committed to transparent, reliable, and student-focused services that make studying abroad a seamless experience.

Role Description This is a full-time on-site role located in Tirur, Malappuram for Student Counselor. The Student Counselor will guide prospective students and families through the process of studying abroad, including initial consultations, assessing academic and career interests, and recommending suitable countries, universities, and courses. Daily responsibilities include providing individualized counseling, explaining admission and visa procedures, coordinating documentation, and maintaining accurate records in internal systems. The role involves regular follow-up with students, responding to inquiries via phone, email, and in person, and collaborating with colleagues to ensure a smooth experience from first contact through admission and pre-departure. The Student Counselor will also participate in outreach activities such as seminars, events, and workshops to promote Ed-Hoc International’s services.

Qualifications

• Proven experience in a similar role
• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners on academic pathways and international study options.
• Candidates should possess excellent Communication skills, including clear verbal and written interaction with students, families, and institutional partners.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-focused support throughout the counseling process.
• Candidates should possess a good understanding of the Education sector, especially international admissions, visas, and standardized tests.
• Additional beneficial qualifications include a bachelor’s degree (preferably in Education, Psychology, Business, or a related field), proficiency in English and local languages, strong organizational and time-management skills, and prior experience in overseas education consulting or academic advising.
• Comfort with basic computer applications and CRM tools, ability to work in a target-driven environment, and a collaborative, ethical, student-centric approach are highly valued.