Europe Counselors-Malayalam(Thrikkakkara)

Entri.app; Kerala; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Cell phone reimbursement

Food provided

Health insurance

Provident Fund

Job summary

Entri.app in Kochi (Thrikkakkara) is seeking an experienced Overseas Education Counselor to guide students through Europe opportunities—from initial enquiry to university applications, offers and visa support. The role is office-based and requires hands-on management of the complete student journey.

The ideal candidate has at least 2 years of overseas counselling experience, strong communication skills, and a practical understanding of European education systems and visa procedures.

Qualifications

• 2+ years of overseas education counselling experience.
• Knowledge of European education systems and admission requirements.
• Experience managing end-to-end student processing.
• Strong communication and follow-up skills.

Responsibilities

• Counsel prospective students via telecalling and in-person meetings.
• Advise on courses, universities, and study destinations in Europe.
• Manage complete application cycle: submissions, offers, visas.
• Coordinate with universities and internal teams to ensure timely processing.
• Maintain accurate CRM records and track enrolments.

Skills

Overseas counselling

Telecalling

Europe knowledge

CRM experience

Education

Bachelor's degree

Tools

CRM software

MS Office

Job description

Job Description for Overseas Education Counselor – Europe

Experience: Minimum 2 years of relevant experience

Work Mode: Work from Office Only

Work Location:Thrikkakkara

Job Summary

We are looking for an experienced and student-focused Overseas Education Counselor with strong knowledge of European countries and their education systems. The ideal candidate should have a minimum of 2 years of experience independently handling the complete student journey, from initial enquiry and telecalling to course selection, university applications, admissions, visa documentation, and pre-departure guidance.

The candidate must be confident in communicating with students and parents, recommending suitable courses and universities, and managing student applications end to end.

Key Responsibilities

• Student Telecalling and Counselling: Contact prospective students, handle incoming enquiries, understand their academic backgrounds, and counsel them on overseas education opportunities.
• Country Expertise: Have good working knowledge of European study destinations such as Germany, France, Ireland, Finland, Italy, Latvia, Lithuania, Poland, and other European countries.
• Course and University Suggestions: Assess students’ academic qualifications, career goals, budgets, and preferences to recommend suitable courses, universities, and study destinations.
• End-to-End Student Processing: Independently manage the complete student journey, including counselling, application preparation, university submissions, offer letters, admission confirmation, documentation, and visa application support.
• Application and Documentation: Ensure students submit the required documents accurately and within university deadlines.
• Follow-ups and Student Management: Regularly follow up with prospective and enrolled students, address queries, and keep them informed about application progress.
• University Coordination: Communicate with universities and internal processing teams to ensure smooth and timely application handling.
• Lead Conversion: Convert enquiries into qualified applications and admissions while maintaining professional and ethical counselling practices.
• CRM and Reporting: Maintain accurate student records, update CRM systems, and track enquiries, applications, offers, and enrolments.

Required Qualifications and Skills

• Minimum 2 years of proven experience in overseas education counselling and end-to-end student processing.
• Strong knowledge of European countries, universities, courses, admission requirements, and student visa procedures.
• Proven experience in student telecalling, counselling, course recommendations, and application management.
• Ability to independently manage students from the initial enquiry through admission and visa assistance.
• Excellent communication, interpersonal, convincing, and follow-up skills.
• Good proficiency in English; additional European language skills are an advantage.
• Familiarity with CRM software, MS Office, email, and student application portals.
• Strong organizational skills and the ability to manage multiple student applications simultaneously.

Preferred Candidate Profile

• Candidates currently working with overseas education consultancies or study-abroad agencies.
• Candidates with hands-on experience in European university admissions.
• Candidates with a strong understanding of European education pathways and country-specific admission requirements.

Mandatory Employment Conditions

• Minimum 2 years of relevant industry experience is required.
• The candidate must be comfortable with regular telecalling, counselling, and student follow-ups.
• The role requires 100% work from the office; remote work and work-from-home arrangements are not available.
• Candidates must be capable of independently managing the complete student counselling and admission process.

Benefits

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Application Question(s)

• Please mention the European countries you have counselled students for and your level of expertise in each.
• Have you handled students from initial counselling through application and admission? Briefly describe your experience.
• How many student enrolments or admissions have you converted in a typical month?

Education

• Bachelor's (Preferred)

Experience

• Overseas Counselling: 2 years (Required)

Language

• English (Preferred)
• Malayalam (Preferred)

Location

• Thrikkakara, Kochi, Kerala (Required)

Work Location: In person