Student Counselor

Ed-hoc International; Malappuram; On-site; INR 280,000 - 420,000; Full time

Job summary

Ed-Hoc International, headquartered in Ireland, invites a full-time Student Counselor for its Tirur, Malappuram office. You will guide prospective students through studying abroad, assess interests, and recommend suitable countries, universities, and courses.

Daily duties include counseling, explaining admission and visa procedures, coordinating documentation, and maintaining records in internal systems. You will engage with students and families by phone, email, and in person, and support

Qualifications

• Proven experience in a similar role.
• Strong student and career counseling skills.
• Excellent verbal and written communication.
• Solid customer service and problem-solving abilities.
• Understanding of international admissions, visas, and tests.
• Bachelor’s degree plus proficiency in English and local languages.
• Ability to work in a target-driven environment and maintain records.

Responsibilities

• Conduct initial consultations and assess academic interests.
• Recommend suitable countries, universities, and courses.
• Explain admission and visa procedures to students.
• Coordinate documentation and maintain records in CRM.
• Follow up with students via phone, email, and in person.
• Participate in outreach seminars and workshops to promote Ed-Hoc's services.

Skills

Student counseling

Career counseling

Communication skills

Customer service

Education sector knowledge

English proficiency

Local language proficiency

Organizational skills

CRM tools

Target-driven mindset

Collaborative approach

Education

Bachelor’s degree (Education / Psychology / Business preferred)

Tools

CRM software

Job description

Company Description

Ed-Hoc International is a globally trusted overseas education consultancy with its Head Office in Ireland and a growing presence across India, the UK, the UAE, Bangladesh, and Sri Lanka. The organization supports students in achieving international education and career goals through personalized guidance and end-to-end services. Ed-Hoc International helps applicants secure admissions to leading universities across Europe, North America, and Australasia, and provides support in areas such as visas, scholarships, accommodation, education loans, and test preparation. Backed by experienced education consultants and strong global university partnerships, the company is committed to transparent, reliable, and student-focused services that make studying abroad a seamless experience.

Role Description

This is a full-time on-site role located in Tirur, Malappuram for Student Counselor. The Student Counselor will guide prospective students and families through the process of studying abroad, including initial consultations, assessing academic and career interests, and recommending suitable countries, universities, and courses. Daily responsibilities include providing individualized counseling, explaining admission and visa procedures, coordinating documentation, and maintaining accurate records in internal systems. The role involves regular follow-up with students, responding to inquiries via phone, email, and in person, and collaborating with colleagues to ensure a smooth experience from first contact through admission and pre-departure. The Student Counselor will also participate in outreach activities such as seminars, events, and workshops to promote Ed-Hoc International’s services.

Qualifications

• Proven experience in a similar role
• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners on academic pathways and international study options.
• Candidates should possess excellent Communication skills, including clear verbal and written interaction with students, families, and institutional partners.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-focused support throughout the counseling process.
• Candidates should possess a good understanding of the Education sector, especially international admissions, visas, and standardized tests.
• Additional beneficial qualifications include a bachelor’s degree (preferably in Education, Psychology, Business, or a related field), proficiency in English and local languages, strong organizational and time-management skills, and prior experience in overseas education consulting or academic advising.
• Comfort with basic computer applications and CRM tools, ability to work in a target-driven environment, and a collaborative, ethical, student-centric approach are highly valued.