Student counsellor (Minimum 0-1.5 years of experience)

Abroad Scholars; Chennai; On-site; INR 200,000 - 320,000; Full time

Job summary

Abroad Scholar in Chennai seeks a Student Counselor to provide individualized guidance to learners seeking higher education abroad, advising on suitable courses, universities, and countries based on academic background and goals.

You will conduct counseling sessions, explain admission and visa processes, assist with applications, maintain records, and coordinate with teams to ensure timely submission of student files; this is a full-time, on-site role in Chennai with a focus on service and

Qualifications

• Demonstrated skills in student counseling and education guidance, with the ability to support learners through the entire study abroad process.
• Experience in career counseling, helping individuals understand global career pathways, program choices, and long-term opportunities.
• Strong communication and interpersonal skills, including clear verbal and written communication and the ability to explain complex information simply.
• Customer service orientation, with a focus on responsiveness, empathy, and building trust with students and families.
• Academic background in education, counseling, psychology, management, or a related field.
• Familiarity with international education systems, admission requirements, and student visa processes is highly beneficial.
• Ability to work in a structured, target-driven environment, manage multiple cases, and maintain accurate documentation.
• Proficiency with basic office software and student management or CRM tools; comfort with tech-enabled processes and online communication platforms.
• Prior experience in overseas education consulting or academic advising is an advantage.

Responsibilities

• Conduct counseling sessions with prospective students.
• Explain admission and visa processes.
• Assist with applications and documentation.
• Maintain detailed records of interactions.
• Coordinate with internal teams to ensure timely submission of student files.
• Support outreach activities and respond to inquiries through phone, email, and in-person meetings.

Skills

Student counseling

Career counseling

Strong communication

Customer service

Documentation

CRM tools

Office software

Interpersonal skills

Education

Background in education/psychology

Management or related field

Counseling certification (advantage)

Tools

CRM software

Microsoft Office

Student management system

Job description

Company Description

Abroad Scholar is an international education consultancy that supports students in achieving their study abroad goals through personalized guidance and transparent, one-on-one counseling. With strong partnerships across leading universities in the UK, Canada, Australia, Ireland, New Zealand, USA, and Dubai, the team provides end-to-end support from course selection and applications to visa and financial documentation. Students benefit from tech-enabled processing, real-time updates, and assistance with scholarships, education loans, and spouse or dependent visas. Abroad Scholar is known for its high success rate, including for learners with gap years, and remains committed to supporting students through pre-departure and post-landing stages. The organization positions itself as a long‑term study abroad partner, helping individuals plan higher education and career moves globally with clarity and confidence.

Role Description

The Student Counselor will provide individualized counseling to learners seeking higher education opportunities abroad, guiding them on suitable courses, universities, and countries based on their academic background, interests, and career goals. Day-to-day responsibilities include conducting counseling sessions, explaining admission and visa processes, assisting with applications and documentation, and coordinating with internal teams to ensure timely and accurate submission of student files. The role involves maintaining detailed records of interactions, following up with prospective students, and offering pre-departure and basic post-landing guidance. The counselor will also support outreach activities, respond to inquiries through phone, email, and in-person meetings, and uphold a high standard of service and integrity. This is a full-time, on-site role based in Chennai.

Qualifications

• Demonstrated skills in student counseling and education guidance, with the ability to support learners through the entire study abroad process.
• Experience in career counseling, helping individuals understand global career pathways, program choices, and long-term opportunities.
• Strong communication and interpersonal skills, including clear verbal and written communication and the ability to explain complex information simply.
• Customer service orientation, with a focus on responsiveness, empathy, and building trust with students and families.
• Relevant academic background in education, counseling, psychology, management, or a related field.
• Familiarity with international education systems, admission requirements, and student visa processes (UK, Canada, Australia, Ireland, New Zealand, USA, Dubai) is highly beneficial.
• Ability to work in a structured, target-driven environment, manage multiple cases, and maintain accurate documentation.
• Proficiency with basic office software and student management or CRM tools; comfort with tech-enabled processes and online communication platforms.
• Prior experience in overseas education consulting or academic advising is an advantage.