Study Abroad Counsellor

Hola World; Kottayam; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Salary package

Incentives

Career growth

Global brand exposure

Job summary

Hola World Pvt. Ltd. seeks a passionate Academic Counsellor to guide students through overseas education journeys, helping them select destinations, courses and institutions aligned with their goals.

The role demands strong knowledge of destinations like Australia, Germany, New Zealand and Europe, plus excellent counselling and communication skills. You will engage students one-on-one, assist with applications, documentation and follow-ups, maintain records in a CRM, and participate in webinars

Qualifications

• Proven experience in education counselling or overseas education consulting (preferred).
• Strong knowledge of international education systems and study destinations.
• Excellent communication, interpersonal, and presentation skills.
• Ability to understand student needs and provide ethical, student-centric guidance.
• Strong organizational, multitasking, and follow-up skills.
• Hands-on experience with CRM systems is an added advantage.
• Basic to intermediate knowledge of AI tools (ChatGPT or similar) for counselling support, content drafting, or workflow efficiency.
• Proficiency in MS Office and Google Workspace.

Responsibilities

• Provide one-on-one counselling to students interested in studying abroad.
• Understand student profiles, academic background, and career goals to offer tailored guidance.
• Guide students on course selection, universities, admission requirements, and application processes.
• Offer expert advice on study destinations including Australia, Germany, New Zealand, and Europe.
• Assist students with documentation, application submissions, and follow-ups.
• Maintain and update accurate student data using CRM systems.
• Coordinate with universities, partners, and internal teams to ensure smooth admissions.
• Stay updated on immigration rules, visa processes, and global education trends.
• Prepare and maintain counselling reports and student records.
• Participate in student outreach programs, seminars, promotional events, and online webinars.
• Use AI tools to support student counselling, documentation, content creation, and overall productivity.

Skills

Counselling

Communication

Presentation skills

Student engagement

CRM systems usage

AI tools familiarity

MS Office proficiency

Google Workspace proficiency

Tools

CRM systems

AI tools

MS Office

Google Workspace

Job description

Academic Counsellor

Locations: Kochi Changanacherry

About the Role

Hola World is looking for passionate and knowledgeable Academic Counsellors to join our growing team. The ideal candidate will guide students through their overseas education journey, helping them choose the right study destination, course, and institution based on their academic background and career aspirations.

This role requires strong knowledge of popular study destinations such as Australia, Germany, New Zealand, and European countries along with excellent counselling, communication, and student engagement skills.

Key Responsibilities

• Provide one-on-one counselling to students interested in studying abroad
• Understand student profiles, academic background, and career goals to offer tailored guidance
• Guide students on course selection, universities, admission requirements, and application processes
• Offer expert advice on study destinations including Australia,Germany, New Zealand, and Europe
• Assist students with documentation, application submissions, and follow-ups
• Maintain and update accurate student data using CRM systems
• Coordinate with universities, partners, and internal teams to ensure smooth admissions
• Stay updated on immigration rules, visa processes, and global education trends
• Prepare and maintain counselling reports and student records
• Participate in student outreach programs, seminars, promotional events, and online webinars
• Use AI tools (ChatGPT-like platforms) to support student counselling, documentation, content creation, and overall productivity

Eligibility Requirements

• Proven experience in education counselling or overseas education consulting (preferred)
• Strong knowledge of international education systems and study destinations
• Excellent communication, interpersonal, and presentation skills
• Ability to understand student needs and provide ethical, student-centric guidance
• Strong organizational, multitasking, and follow-up skills
• Hands-on experience with CRM systems is an added advantage
• Basic to intermediate knowledge of AI tools (ChatGPT or similar) for counselling support, content drafting, or workflow efficiency
• Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive)
• Professional, ethical, and result-oriented approach

What We Offer

• Attractive salary package
• Performance-based incentives
• Professional training and career growth opportunities
• Supportive and dynamic work culture
• Opportunity to work with a fast-growing international education brand