Student Counsellor Study Abroad Overseas Education

Story Squad Migration Consultants; Thiruvananthapuram; On-site; INR 223,000 - 279,000; Full time

Job summary

Story Squad Migration Consultants in Pattom, Thiruvananthapuram invites a Student Counsellor for full-time, office-based work focused on guiding students planning to study abroad. The role involves one-to-one counselling with students and parents, recommending destinations, and coordinating applications.

The candidate should have 1–3 years of overseas education counselling experience, strong English and Malayalam skills, and be comfortable communicating via phone, WhatsApp, and in person.

Qualifications

• One-to-one counselling with students and parents regarding overseas education opportunities.
• Understand students' academic background, career goals, budget and study preferences.
• Good understanding of overseas study destinations, courses, universities and admission procedures.

Responsibilities

• Conduct one-to-one counselling with students and parents regarding overseas education opportunities.
• Understand students' academic background, career goals, budget and study preferences.
• Recommend suitable countries, study destinations, courses and universities based on student requirements.
• Handle counselling through phone calls, WhatsApp and in-person meetings.
• Follow up with prospective students and guide them through their decision-making process.
• Assist students with course and institution selection and admission application procedures.
• Guide students regarding application documentation and coordinate with the internal admissions team.
• Maintain regular communication and provide updates to students and parents on application progress.
• Maintain accurate records of counselling, follow-ups, applications and student status.
• Build professional relationships with students and parents.
• Work towards counselling and application-related targets while maintaining quality student service.
• Earn performance-based incentives in addition to the monthly salary based on individual performance and results.

Skills

Counselling

Communication skills

English

Malayalam

Follow-up skills

Education

Graduation

Job description

Role & responsibilities

We are looking for a Student Counsellor to join Story Squad Migration Consultants at Pattom, Thiruvananthapuram. This is a full-time, office-based role focused on counselling students who are planning to study abroad.

Salary: 20,000 - 25,000 per month + performance-based incentives.

• Conduct one-to-one counselling with students and parents regarding overseas education opportunities.
• Understand students' academic background, career goals, budget and study preferences.
• Recommend suitable countries, study destinations, courses and universities based on student requirements.
• Handle counselling through phone calls, WhatsApp and in-person meetings.
• Follow up with prospective students and guide them through their decision-making process.
• Assist students with course and institution selection and admission application procedures.
• Guide students regarding application documentation and coordinate with the internal admissions team.
• Maintain regular communication and provide updates to students and parents on application progress.
• Maintain accurate records of counselling, follow-ups, applications and student status.
• Build professional relationships with students and parents.
• Work towards counselling and application-related targets while maintaining quality student service.
• Earn performance-based incentives in addition to the monthly salary based on individual performance and results.

Preferred candidate profile

• 1-3 years of hands-on experience specifically in study abroad / overseas education counselling.
• Practical experience counselling students and guiding them through international admission/application processes.
• Good understanding of overseas study destinations, courses, universities and admission procedures.
• Experience handling student and parent queries, follow-ups and application-related communication.
• Strong communication skills in English and Malayalam both are required.
• Tamil is an added advantage, but not mandatory.
• Should be comfortable communicating with students through phone, WhatsApp and email.
• Good follow-up skills, attention to documentation and ability to manage multiple student cases.
• Graduation preferred.
• Candidates with only generic telecalling, BPO/customer service or unrelated sales experience may not be suitable for this role.