Strategy Planning Strategic Advisor

NTT DATA Services; Chennai; In loco; INR 1.600.000 - 2.600.000; Tempo pieno

Descrizione del lavoro

NTT DATA, Inc. in Chennai is seeking a Director of Business Analysis to shape the strategic direction of our Delivery Analytics services and drive growth and efficiency across operations.

You will lead a team, manage key client relationships, and collaborate with cross-functional groups to deliver innovative analytics solutions that meet evolving client needs. This role requires strong leadership, expertise in data analytics, and a proven ability to translate strategy into actionable programs

Competenze

• Master’s degree or 15+ years in related field preferred.
• Experience in leadership roles within data analytics.
• In-depth knowledge of analytics methodologies and technology trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Proven ability to drive innovation, manage change, and deliver results in a fast-paced environment.

Mansioni

• Define and implement strategic vision for the Delivery Analytics team.
• Champion innovation and adoption of new technologies and methodologies.
• Oversee key client accounts and ensure satisfaction.
• Lead, mentor, and expand the Business Analysis team.
• Drive operational excellence and leverage technology to improve service delivery.
• Identify and pursue new business opportunities and collaborate with cross-functional teams.
• Monitor performance and analytics to drive improvements.

Conoscenze

Leadership

Data analytics

Client management

Strategic planning

Communication

Process intelligence

Formazione

Master’s degree in Business/IT/Management

Descrizione del lavoro

As the Director of Business Analysis, you will play a critical role in shaping the strategic direction of our Delivery Analytics services, ensuring the delivery of top-tier service to our clients, and driving the growth and efficiency of our operations. Your leadership will be instrumental in nurturing a culture of excellence and innovation within the team.

Key responsibilities include:

1. Strategic Leadership and Vision

• Define and implement the strategic vision for the Delivery Analytics team, aligning with overall business objectives.
• Champion innovation within the team, encouraging the adoption of new technologies and methodologies to enhance our service offerings.

2. Client Relationship and Account Management

• Oversee the management of key client accounts, ensuring the delivery of exceptional services and maintaining high levels of client satisfaction.
• Develop strategic partnerships with clients, understanding their evolving needs and how our services can support their goals.

3. Team Management and Development

• Lead, mentor, and expand the Business Analysis team, fostering a culture of continuous learning and professional growth.
• Ensure the team has the necessary resources and skills to meet client needs effectively and efficiently.

4. Operational Excellence and Innovation

• Drive operational excellence within the team, streamlining processes and leveraging technology to improve service delivery and efficiency.
• Lead the development and implementation of advanced analytics projects that contribute to strategic decision-making and client solutions.

5. Business Development and Growth

• Identify and pursue new business opportunities, expanding our service offerings within existing and new client accounts.
• Collaborate with cross-functional teams to develop integrated solutions that enhance client satisfaction and drive revenue growth.

6. Performance Management and Analytics

• Monitor and analyze team performance, client satisfaction, and service delivery metrics to identify areas for improvement.
• Implement predictive analytics and advanced data modeling techniques to inform strategic decisions and optimize service delivery.

7. Knowledge Management and Industry Leadership

• Ensure the team remains at the cutting edge of industry trends, technologies, and best practices in analytics.
• Represent Delivery Analytics in industry forums and conferences, positioning our team as a leader in the field.

• Master’s degree in Business, IT, Management, or 15+ years of experience in this related field preferred.
• Process intelligence 5- 10 years of experience
• Extensive experience in leadership roles within data analytics
• Demonstrated success in strategic planning, team leadership, and client relationship management.
• In-depth knowledge of business analysis, data analytics methodologies, and technology trends.
• Exceptional communication, negotiation, and interpersonal skills to engage with clients, team members, and stakeholders at all levels.
• Proven ability to drive innovation, manage change, and deliver results in a fast-paced environment.

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