Strategy, Business Planning & Change Management

Jones Lang LaSalle Incorporated; India; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurugram, India, seeks a Strategy, Business Planning & Change Management leader to manage the MD's office programs within Project & Development Services. The role emphasizes external brand visibility, market research, CAB setup, and One JLL initiatives, aligning with PDS 2.0 and broader corporate strategy.

You will lead strategic planning, executive support, client relationship excellence, and drive cross‑functional collaboration with global teams, delivering

Responsibilities

• Manage the MD's office business operations, including strategic planning and executive support
• Prepare market updates, reports and presentations for the MD on non-BAU initiatives
• Develop new global strategy and host global leadership workshops
• Build business plans for new sectors/services
• Support client relationship development and account growth initiatives
• Coordinate Step Up programs and cross-business collaboration (One JLL)
• Deliver PDS brand visibility initiatives and external market presence
• Maintain strategic account intelligence and competitive positioning analysis

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description: Strategy, Business Planning & Change Management

A strategic role managing programs for the Managing Director's office in Project & Development Services (PDS), with a strong external focus on building brand visibility, ecosystem development, formation of Client Advisory Board, setting up a market research function, and the next phase of PDS 2.0 brand both internally and externally. Additionally, the role would also manage ‘One JLL’ initiatives, focus on business analysis, strategic planning, client relationship excellence, and high-level executive support. This role directly supports the Hub and MD performance and strategic and qualitative objectives while ensuring seamless client experience and successful organizational transformation.

Key Responsibilities

• Manage the MD's office business operations, including strategic planning and executive support
• Conduct business reviews, create research and market updates, reports and presentations for the MD on non-BAU initiatives, for example: Presentations at APAC or Global level
• New global strategy development
• Hosting global leadership team workshops
• Help build business plans for new sectors/services
• Client and Account Management Excellence
• Support strategic client relationship development and account growth initiatives
• Build and stabilise team for market research, competition analysis and more
• Build strategic client facing programs like CAB for PDS, StepUp
• Monitor client satisfaction metrics and develop improvement strategies
• Maintain strategic account intelligence and competitive positioning analysis
• External Brand Development & Market Positioning
• Drive PDS brand visibility initiatives and external market presence
• Work with broader marcom teams to develop and implement social media strategies to enhance PDS thought leadership
• Position PDS strategically within the broader real estate ecosystem
• Client Advisory Board & Strategic Partnerships
• Establish and manage the Client Advisory Board (CAB) for PDS 2.0
• Develop strategic client engagement frameworks and partnership initiatives
• One JLL Integration & Cross-Business Collaboration
• Lead "Managing One JLL" initiatives to strengthen PDS positioning within JLL
• Coordinate Step Up programs and cross-business integration efforts
• Ensure PDS strategic objectives align with broader JLL corporate strategy
• Lead Strategic Transformation Initiatives.

Key Deliverables

Comprehensive market and industry trends including competition analysis; Quarterly market intelligence briefings for MD and leadership team; Change management communication materials and stakeholder engagement plans; PDS brand visibility strategy and implementation roadmaps; Social media content calendar and thought leadership publication schedule; Industry conference presentation materials and speaking engagement outcomes; External stakeholder engagement reports and relationship mapping; Setting up of Client Advisory Board (CAB), outcomes, and action plans; One JLL integration progress reports and cross-business collaboration metrics; Step Up program implementation plans and success measurement frameworks; MD briefing documents for high-level strategic initiatives and market developments; Executive presentation materials for Global Executive Board (GEB) and APAC forums; Strategic transformation project plans with implementation timelines and KPIs.

Performance Indicators (KPIs)

• Quality of business insights and strategic recommendations delivered to leadership
• Effectiveness and impact of strategic presentations to executives and boards
• Success rate of implemented strategic recommendations and initiatives
• Degree of alignment achieved between local, regional and global strategies
• Growth in PDS brand visibility and market recognition within industry
• Social media engagement rates and thought leadership content performance
• Number and success of new industry partnerships and collaborations developed
• Improvements in competitive market positioning and ecosystem presence
• Client retention rates and revenue growth from strategic accounts
• Client satisfaction scores and quality of feedback received
• Success metrics from One JLL initiatives and cross-business collaboration efforts
• Implementation results and impact measurement from Step Up programs

Location: On-site - Gurugram, HR

Scheduled Weekly Hours: 48

Company Culture

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

Equal Opportunity

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.