Strategic Operations Manager (Business Operations Manager 2)

Oregon Health Authority; Salem; Hybrid; INR 7,958,000 - 12,308,000; Full time

Benefits offered by this job

Medical, vision & dental coverage

Paid time off (11 holidays, 3 personal

PERS/OPSRP retirement

Job summary

Oregon Health Authority’s Behavioral Health Director’s Office is seeking a Strategic Operations Manager to guide trauma-informed, equity-centered operations and support value-driven systems. You will lead collaboration with executives, internal teams, and partners to ensure consistent alignment and effective infrastructure across the Behavioral Health division.

You will supervise staff, coach leaders, and advance organizational development, culture-building, and process improvements while

Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.
• Strong ability to align leaders and teams toward strategic goals with clear planning and collaboration.
• Experience with staff development, coaching, and change management.

Responsibilities

• Guide development of trauma-informed, equity-embedded systems and processes.
• Support staff through communication, coaching and change management.
• Collaborate with executives and agency partners for operational alignment.
• Oversee hiring, coaching, discipline and budget oversight.
• Lead continuous improvement and unify strategic initiatives across the division.

Skills

Strategic leadership

Change management

Communication

Relationship building

Education

Bachelor's degree in related field

Tools

Project management tools

Job description

Initial Posting Date: 11/04/2026 Application Deadline: 11/15/2026 Agency: Oregon Health Authority Salary Range: $7,537 - $11,657 Position Type: Employee

Strategic Operations Manager (Business Operations Manager 2)

Join the Oregon Health Authority’s Behavioral Health Director’s Office as a strategic executive leader dedicated to strengthening systems, operational alignment, and organizational culture. In this role, you will guide and support the development of values-driven, trauma-informed, anti-racist, and equity-embedded systems, processes and practices that shape how the division functions. You will collaborate closely with executive leaders, internal teams, and agency partners to ensure effective coordination, clear strategic positioning, and consistent operational alignment across the Behavioral Health division. This position plays a key role in building infrastructure, improving processes, and supporting staff through communication, coaching, and change management. You will provide expert consultation on strategic initiatives, support culture-building efforts, and contribute to a work environment where diverse lived experiences and perspectives are valued. As a supervisor and thought partner, you will help strengthen administrative operations, support professional development, and uphold the agency’s commitment to eliminating health inequities by 2030.

What We Are Looking For

Minimum Qualifications: These qualifications must be reflected in your application for consideration. Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.

Desired Attributes

Demonstrated ability to align leaders and teams toward shared strategic goals through clear communication, collaboration, and structured planning approaches. This includes strong relationship‑building and community engagement skills, fostering trust across internal teams, executives, and community partners, with a deep commitment to equity, trauma‑informed practice, and anti‑racist approaches, with awareness of how systemic inequities shape organizational dynamics.

Demonstrated expertise in organizational development and process improvement to build sustainable structures that enhance efficiency, consistency, and staff experience, including the ability to evaluate systems, implement improvements, and align operations with long‑term strategic goals.

Skilled in managing up, down, and across the organization by navigating complex environments with discretion, transparency, and steady leadership, fostering trust and collaboration among executives, peers, and staff while supporting informed decision‑making.

Proven ability to identify and address urgent operational issues while designing long‑term systems that reduce crises, strengthen stability, and promote predictable workflows, using clear communication and thoughtful prioritization to maintain calm and continuity.

Proficient in continuous improvement practices, including small tests of change and reflective questioning, to challenge assumptions, advance learning, and improve outcomes through adaptive leadership and evidence‑informed problem‑solving.

Experience with supervisory and management administrative tasks including hiring, coaching, discipline, termination, performance and training tracking, managing staff leave and payroll approvals, grievance responses, budget and procurement oversight, engagement and accountability, and monitoring and administration media and public relationships, legislative, board, and commission related coordination.

Experience leading change management efforts that support organizational transformation, including partner engagement, governance development, process improvement, workforce adoption, communications planning, training, and continuous improvement. Ability to successfully implement and sustain changes that align with strategic goals while building organizational buy‑in and accountability.

Additional Details

This announcement is for one, full-time, permanent, unrepresented management service position based in Salem, Oregon. This is a hybrid (5% in-office) position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.

Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment. The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process. This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position. We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Benefits of Joining

We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position. OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

About the Oregon Health Authority

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”

Recruiter: Stephanie Mitchell Email: [e-mail] Phone (text friendly): [phone] Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.