Store support executive

Kushals Fashion Jewellery; Arishinakunte; On-site; INR 223,200 - 334,800; Full time

Job summary

Kushals Fashion Jewellery located in Arishinakunte, Karnataka is looking for an individual to handle inventory management and parcel segregation responsibilities. The ideal candidate must manage customer orders efficiently and ensure accurate record keeping.

Candidates should possess a minimum of one year experience in a similar role, along with proficiency in Kannada, Hindi, and English. A high school diploma is required, while a bachelor’s degree is preferred.

Qualifications

• Minimum of 1 year of experience in a similar role within a warehouse or retail environment.
• Experience in inventory management or parcel handling is highly preferred.
• Good written and verbal communication skills.

Responsibilities

• Open and segregate local and out-of-state parcels.
• Manage customer orders from warehouse to stores.
• Check pending transfer orders and deliver the performance report.

Skills

Inventory Management

Parcel Handling

Communication Skills

Teamwork

Proficiency in Kannada

Proficiency in Hindi

Proficiency in English

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MS Office

Google Drive

Job description

Responsibilities

• Parcel Segregation: Open and segregate local and out-of-state parcels, handover products to respective departments, update drive sheet and maintain records.
• Inventory Management: Reference turnover and full stock product details in drive sheet. Follow up with stores and validate inventory records.
• Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs) and clearances.
• Courier Performance Management: Check and follow up on store parcel courier delivery details. Prepare Courier Performance Report.
• Store Support:
  • Manage customer orders from warehouse to stores. Handle customer damage product exchange mails and follow up.
  • Process excess and short-received inventory reconciliation mails. Clear missing, mismatched, or broken products and update records.
  • Send price change (MRP) and gram change mails to stores and follow up.
  • Handle barcode request process.
  • Manage new store transactions, transfers in, and format verification.
  • Handle stores' customer GST billing.
  • Coordinate with stores for general queries.
  • Check and update store HQ backup. Communicate issues to the IT department.
  • Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers.
  • Generate E-Way bills as required.
  • Coordinate with suppliers for priority orders and jewellery-related matters.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Minimum of 1 year of experience in a similar role within a warehouse or retail environment. Experience in inventory management, or parcel handling, is highly preferred.
• Proficiency in Kannada, Hindi, and English language.
• Responsiveness to emails and providing resolutions.
• Proficiency in computer operating systems and MS Office software, Google drive especially Excel.
• Good written and verbal communication skills.
• Issue troubleshooting, settlements, clearances, record maintenance.
• Ability to work as part of a team and maintain quality of work.