Store Operations Specialist

Best Price Flipkart Wholesale; Kota; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Best Price Flipkart Wholesale Kota is seeking a dynamic Operations Lead to drive store profitability, manage member engagement, and oversee day-to-day operations with excellence.

The role requires strong leadership, KPI tracking, stock management, compliance, and vendor relations, while delivering superior customer service and growth initiatives for loyal and new members.

Location: Kota, Rajasthan. Employment type: Full-time, Permanent. Immediate joiners preferred.

Qualifications

• Experience in FMCG or Retail operations is a must.
• Strong team leadership and delegation skills.
• Analytical with ability to interpret KPIs and P&L.
• Knowledge of local licensing and audit documentation.

Responsibilities

• Drive store profitability and manage key member segments.
• Oversee day-to-day store operations and vendor relationships.
• Monitor KPIs, stock availability, and shrinkage control.
• Plan and execute store-driven activities and campaigns to boost engagement and memberships.

Skills

Leadership

Analytical

Compliance

People management

Job description

We are an equal opportunity provider and encourage applicants from all genders and ethnicities to apply

!

About the Ro

le

We are looking for a dynamic and result-oriented Operations Lead for our Best Price Store in Kota. You will be responsible for driving store profitability, managing member engagement, and ensuring seamless day-to-day operational excellen

ce.

Responsibili

• ties
• rowthManage key member segments (Resellers, HoReCa, and O&am
• p;I).Drive initiatives for Regular Buying Members and implement win-back strategies for irregular and lapsed mem
• bers.Organise store-driven activities such as Bus Drives, "Halla Bol" campaigns, and tele-calling to increase foot
• fall.Focus on member base expansion, development, and reten
• tion.Inventory & Stock Manag
• ementMonitor critical KPIs, including stock/shelf availability for Top 1000 items and vendor service le
• vels.Oversee documentation for all stock receipts and manage vendor ret
• urns.Control stock damages and shrinkage to protect mar
• gins.Analyse ageing stocks and execute timely liquidation p
• ntrolTrack monthly P&L, focusing on improving sales, margins, and controllable c
• osts.Implement EDLC (Every Day Low Cost) concepts by evaluating policies to minimise operational expe
• nses.Manage store facilities (Electricity, DG sets, STP, RO plant, Freezers) and oversee all repairs and mainten
• ance.Generate "Other Income" through scrap sales or space sel
• ling.Compliance & Administr
• ationEnsure timely sales cash/cheque deposits and manage third-party cash pickup t
• eams.Maintain all necessary records for external audits and coordinate required business lice
• nses.Manage local and government official relations
• hips.Oversee housekeeping and loader schedules, including rostering and pay
• dardsMaintain superior customer service standards and ensure smooth, fast checkout proce
• sses.Lead, delegate, and monitor direct reports against deadlines and quality meas
• ures.Conduct training and development sessions for all store associ
• ates.Foster a culture of multi-tasking, integrity, and et

hics.

Qualific

• ations
• Experience: Proven experience in FMCG or Retail operations is
• a must.Leadership: Strong team management and delegation
• skills.Analytical: Ability to interpret P&L statements and operationa
• l KPIs.Compliance: Knowledge of local licensing and audit documen

tation.

Require

d Skills

Proven experience in FMCG or Retail operations i

s a must.

Prefer

red Skills

Strong team management and delegat

Pay range and compensa

tion package

Location: Ko

ta, Rajasthan

Employment Type: Full-t

ime, Permanent

Experience: Mandatory background in

FMCG or Retail

Joining: Immediate joiners preferred (Urg

ent Requirement)

Equal Oppo

rtunity Statement

We are an equal opportunity provider and encourage applicants from all genders and eth