Store Manager TIR - PALLADAM MAIN ROAD

Kushals Fashion Jewellery; Tiruppur; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Tamil Nadu seeks an experienced Store Manager to lead a fashion retail team, drive sales, and ensure exceptional customer service. You will manage visual merchandising, stock, shrinkage, and store operations while coaching staff and conducting performance reviews.

Responsibilities include staffing, scheduling, data-driven decision making, and collaborating with VM for displays. The ideal candidate has 5+ years in fashion retail and strong leadership, communication,

Qualifications

• Total 5+ years of retail experience in fashion
• 2+ years as store manager or assistant store manager leading a team of 5+
• Expert in Microsoft Office
• Proven track record of meeting sales targets and delighting customers
• Strong customer service orientation
• Ability to manage multiple priorities and ensure smooth operations
• Strong team leadership and communication skills
• Analytical and problem-solving abilities to identify trends

Responsibilities

• Lead and motivate store team to high performance
• Oversee visual merchandising, stock management, and shrinkage control
• Conduct regular audits for storefront readiness and compliance
• Manage schedules, performance reviews, and staffing needs
• Utilize data to improve operations and customer satisfaction
• Collaborate with VM team for in-store displays
• Maintain monthly reports and operational checklists

Skills

Customer service

Emotional intelligence

Data analysis

Team leadership

Communication

Problem solving

MS Office

Interpersonal skills

Inventory management

Education

Bachelor's Degree

Job description

Job Description

Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers
• Handle customer queries, concerns, and feedback with professionalism and empathy
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture

Sales Mastery

• Drive sales to meet or exceed store sales targets, including achieving category-wise targets
• Leverage data insights to optimize inventory and identify growth opportunities
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays

Leadership Excellence

• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment
• Encourage flexibility among team members to embrace new processes and technologies

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements
• Allocate resources efficiently to optimize staff productivity and store performance

Store Operations Excellence

• Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards
• Maintain outstanding store condition
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists

Requirements

• Bachelor’s Degree

Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office
• Demonstrated success in achieving sales targets and exceeding customer expectations
• Exceptional customer service orientation with a strong focus on customer satisfaction
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations
• Strong team leadership skills to lead and inspire a team
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions
• Proficiency in store operations, including visual merchandising, stock management
• Understanding of inventory management and loss prevention

Benefits

• ESI
• PF