Store Manager - Tanishq Jewellery

Titan Company; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Titan Company, home to Tanishq, seeks an experienced Store Manager to lead Chennai showroom operations, drive sales, and deliver a premium customer experience in a luxury jewellery environment. The role emphasizes managing daily operations, achieving sales targets, training staff, handling high-value transactions, and ensuring audit compliance within a premium retail setting.

Ideal candidates have strong leadership, communication, and negotiation skills, with experience in jewellery or luxury

Qualifications

• Bachelor's degree preferred.
• 615 years of retail experience, preferably in Jewellery or Luxury Retail.

Responsibilities

• Manage end-to-end daily operations of the jewellery showroom
• Drive monthly and annual sales targets while improving store profitability
• Deliver a premium customer experience and ensure a luxury shopping journey
• Handle high-value customer interactions, billing, and sales closures
• Lead, train, and motivate sales teams and support staff
• Ensure cash handling, billing accuracy, and transaction security
• Ensure compliance with audit processes and company policies

Skills

Customer relationship management

Negotiation

Leadership

Education

Bachelor's degree

Tools

Jewellery POS

Job description

We are looking for an experienced Store Manager (Tanishq) to lead showroom operations, drive sales performance, and deliver an exceptional customer experience in a premium retail environment.

Key Responsibilities

• Manage end-to-end daily operations of the jewellery showroom
• Drive monthly and annual sales targets while improving store profitability
• Deliver a premium customer experience and ensure a luxury shopping journey
• Handle high-value customer interactions, billing, and sales closures
• Lead, train, and motivate sales teams and support staff
• Ensure cash handling, billing accuracy, and transaction security
• Ensure compliance with audit processes and company policies

Requirements

• Bachelor's Degree (Preferred)
• 615 years of retail experience, preferably in Jewellery or Luxury Retail
• Knowledge of gold, diamond, and jewellery product categories
• Excellent communication and negotiation skills

Preferred Skills

• Experience with Jewellery POS
• Strong Customer Relationship Management (CRM) skills
• Problem-solving and Conflict Resolution capabilities

Location

Chennai