Store Manager (Retail)

Living Liquidz; Mumbai; On-site; INR 400,000 - 640,000; Full time

Job summary

Living Liquidz store in Bandra, Mumbai requires a Floor/Store Manager to oversee daily operations and customer service excellence. The role involves guiding staff, maintaining standards, and driving sales within policy guidelines.

Ideal candidates from retail, hospitality or hotel sectors with immediate joining availability are welcome to apply. Location is Bandra, Mumbai, with a focus on guest satisfaction and profitability.

Qualifications

• Experience in retail, hospitality, or hotel industry preferred.
• Immediate joiner preferred.
• Willing to work at Bandra, Mumbai location.

Responsibilities

• Assist the store manager in running smooth operations within the defined policies and guidelines of the company, ensuring 100% customer satisfaction.
• Interact with every customer, understand their requirements, and recommend the best products.
• Gather customer feedback and inform authorities to improve customer service.
• Report and fix maintenance issues affecting customer experience.
• Assist with timely submission of all reports.
• Inventory handling and minimizing stock variance.
• Maintain cleanliness, uniform, and hygiene standards in the outlet.
• Meet targets by adhering to company rules and regulations.
• Maintain security controls—cash, keys, alarms, and stock.
• Adhere to visual merchandising protocols.

Job description

Title: Floor / Store Manager

Location: Bandra, Mumbai

Mandatory Industry: Need Candidates only from Retail, Hospitality or Hotel Industry

Immediate Joiner Preferred

Goal: To assist store manager in delivering 100% guest satisfaction along with building sales and optimizing profit.

Job Description

Retail Operation

• Assist the store manager in running smooth operations within the defined policies and guidelines of the company, ensuring 100% customer satisfaction at all times.


• Interact with every single customer, understand their requirement, and recommend the best possible product by showcasing salesmanship.


• Gather customer feedback and inform to the relevant authorities to improve customer service.


• Reporting and fixing all the maintenance issues that impact the customer experience.


• Assist the store manager with the timely submission of all reports.


• Accountable for Inventory handling and minimizing the stock variance.


• Maintaining the cleanliness, uniform, and hygiene standards in the outlet to the best of the industry standard.


• Meeting the targets as set by the company by adhering to the company's rules and regulations.


• Maintain security controls- cash, keys, alarms, and stock.


• Adhering to the visual merchandising protocols set by the company

Team Management

• Ensure that the staff is fully updated and trained on product knowledge, Schemes and customer service expectations.


• Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control, effective employee turnover.


• Creating growth path for deserving, identified and eligible employees.