Store Manager - Cross Cut Road - Coimbatore

kushals.com; Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Kushals.com in Coimbatore invites applications for a Store Manager role at Cross Cut Road. The role focuses on leading store operations, driving sales, and delivering exceptional customer experiences through strong leadership and operational excellence.

You will manage schedules, train and develop a 5+ person team, optimize inventory, collaborate with Visual Merchandising, analyze performance data, and ensure compliance with company standards to achieve targets and maintain an outstanding store

Qualifications

• 5+ years of retail experience in fashion.
• Minimum 2 years as store manager or assistant store manager with 5+ direct reports.
• Expert in Microsoft Office.
• Proven track record of meeting sales targets.
• Excellent communication and interpersonal skills.
• Strong leadership and team-building abilities.

Responsibilities

• Lead store operations and drive sales performance.
• Manage schedules, training, and performance reviews.
• Coach and motivate team; handle customer service excellence.
• Collaborate with VM for displays; manage inventory and shrinkage.
• Analyze store performance metrics and optimize operations.
• Ensure compliance with company policies and standards.

Skills

Retail management

Team leadership

Customer service

Sales targets

Data analysis

MS Office

Tools

POS systems

Inventory management software

Job description

Store Manager - Cross Cut Road - Coimbatore

Coimbatore South, India | Posted on 10/15/2026

Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

• Customer Focus
• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.

Store Operations Excellence

• Allocate resources efficiently to optimize staff productivity and Store Operations Excellence merchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirements

• Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.