Store Manager - Chicken Industry

Suguna Foods; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

Suguna Foods in Chennai district invites applications for a Store Manager in the Chicken/QSR sector. You will oversee daily operations, drive sales, manage inventory, and ensure food safety and quality across the outlet.

You will lead and train staff, handle customer queries, prepare rosters, monitor KPIs, and ensure SOP compliance with company standards. This role demands strong leadership, cost control, and a customer‑focused mindset.

Qualifications

• Experience in managing a Chicken/QSR store or similar food retail outlet.
• Proven ability to drive sales while ensuring food safety and hygiene standards.
• Strong leadership and team management skills with focus on customer service.

Responsibilities

• Oversee daily store operations and ensure smooth outlet functioning.
• Drive sales growth to meet revenue and profitability targets.
• Monitor inventory to minimize wastage and ensure timely stock replenishment.
• Maintain food safety, hygiene, and quality standards per guidelines.
• Lead, train, and motivate staff to deliver excellent customer service.
• Handle customer queries and feedback to enhance satisfaction.
• Prepare staff rosters and manage attendance.
• Ensure SOPs and audit requirements are followed.

Skills

Store Operations

Team Management

Inventory Control

Food Safety & Hygiene

Customer Service

Sales Management

Staff Training

Cost Control

SOP Compliance

Retail/QSR Operations

Job description

Store Manager | Chicken/QSR Industry - Roles & Responsibilities:

• Manage overall store operations, ensuring smooth day-to-day functioning of the outlet.
• Drive sales growth and achieve revenue and profitability targets.
• Monitor inventory levels of chicken products, ingredients, and packaging materials to minimize wastage.
• Ensure food safety, hygiene, and quality standards are maintained as per company and regulatory guidelines.
• Lead, train, and motivate store staff to deliver excellent customer service.
• Handle customer queries, complaints, and feedback to enhance customer satisfaction.
• Prepare staff rosters, manage attendance, and monitor team productivity.
• Ensure compliance with SOPs, operational processes, and audit requirements.
• Coordinate with suppliers and warehouse teams for timely stock replenishment.
• Track store performance through daily sales reports, cost control, and KPI monitoring.

Key Skills: Store Operations, Team Management, Inventory Control, Food Safety & Hygiene, Customer Service, Sales Management, Staff Training, Cost Control, SOP Compliance, Retail/QSR Operations.