Stewardess

Taj Safaris; Panaji; On-site; INR 400,000 - 650,000; Full time

Job summary

Taj Safaris Goa is seeking a guest experience professional to ensure every guest feels welcome and well cared for. You will lead front-line service, respond to requests promptly, and resolve issues with professionalism in a luxury setting.

Responsibilities include maintaining high cleanliness standards across all spaces, coordinating with departments for seamless operations, and developing strategies to boost guest satisfaction and loyalty while supporting sales goals.

Qualifications

• Experience in hospitality or luxury hotel/cremium resorts preferred.
• Ability to handle guest requests promptly and professionally.
• Strong communication and interpersonal skills.

Responsibilities

• Manage the overall guest experience, ensuring that every guest feels welcome and well-cared-for.
• Provide exceptional customer service, responding promptly to guest requests and resolving issues professionally.
• Maintain high standards of cleanliness and hygiene in all areas, including guest rooms and public spaces.
• Coordinate with other departments to ensure seamless operations and efficient service delivery.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.
• Collaborate with colleagues to achieve sales targets and improve overall performance.

Skills

Guest relations

Customer service

Problem solving

Communication skills

Job description

• Manage the overall guest experience, ensuring that every guest feels welcome and well-cared-for.
• Provide exceptional customer service, responding promptly to guest requests and resolving issues professionally.
• Maintain high standards of cleanliness and hygiene in all areas, including guest rooms and public spaces.
• Coordinate with other departments to ensure seamless operations and efficient service delivery.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.
• Collaborate with colleagues to achieve sales targets and improve overall performance.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.