SSN Sales Administrator

Tetra Pak; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Tetra Pak in India (GSAC Chakan) seeks a Sales Administrator to support regional customers and sales teams through efficient order management. The role serves as a central coordination point between sales, customers, and internal functions to deliver exceptional customer experiences.

Responsibilities include end-to-end order processing, pricing validation, and proactive issue resolution, enabling timely bookings and accurate data across global time zones.

Qualifications

• Bachelor’s or Master’s degree in business administration, commerce, or related field.
• 3–6 years of experience in Sales Administration/Order Management, ideally in a shared services setup.
• Strong ERP experience with SAP preferred.
• Advanced Excel and reporting tool proficiency.
• Experience working with global stakeholders is an advantage.
• Detail-oriented with good communication and problem-solving skills.
• Ability to manage high-volume tasks in a fast-paced, global environment.

Responsibilities

• Manage end-to-end order processing in ERP systems (SAP preferred).
• Validate pricing, commercial terms, and customer data.
• Ensure timely order booking, amendments, and closures.
• Provide administrative and operational support to regional sales teams.
• Support quotations, booking orders, pricing coordination, and contract processes.
• Monitor order lifecycle and proactively resolve delays or discrepancies.
• Act as interface between Sales, Supply Chain, Finance, and Service teams.
• Resolve order-related queries, billing issues, and customer escalations.
• Maintain communication with global stakeholders across time zones.
• Ensure compliance with global processes and drive continuous improvements.

Skills

Customer-centric

Communication skills

Time management

Stakeholder management

Problem-solving

Education

Bachelor’s or Master’s degree in Business Administration or Commerce

Tools

SAP

Microsoft Excel

Reporting tools

Job description

Job Summary

As part of our Sales Administration Center (GSAC Chakan), the Sales Administrator - Service Supply Network, plays a key role in supporting regional customers & sales teams by ensuring efficient, accurate, and seamless order management operations.

Job Description

This role serves as a central coordination point between sales, customers, and internal functions, driving operational excellence and delivering a unique and superior customer experience.

What You Will Do

• Manage end-to-end order processing in ERP systems (SAP preferred)
• Validate pricing, commercial terms, and customer data
• Ensure timely order booking, amendments, and closures
• Provide administrative and operational support to regional sales teams
• Support quotations, Booking orders, Pricing coordination, and contract processes
• Monitor order lifecycle and proactively resolve delays or discrepancies
• Act as a key interface between Sales, Supply Chain, Finance, and Service teams
• Resolve order-related queries, billing issues, and customer escalations
• Maintain strong communication with global stakeholders across time zones
• Ensure compliance with global processes and drive continuous improvements

Profile Description

• Bachelor’s or Master’s degree in business administration, Commerce, or related field.
• 3–6 years of experience in Sales Administration / Order Management (preferably in a shared services environment)
• Strong experience with ERP systems (SAP preferred)
• Advanced knowledge of Microsoft Excel and reporting tools
• Experience working with global stakeholders is an advantage
• Strong attention to detail, problem-solving mindset, and communication skills
• Ability to manage high-volume tasks in a fast-paced, global environment

Key Competencies

• Customer-centric approach
• Ownership and accountability
• Ability to work in a fast-paced, global environment.
• Effective communication (written and verbal)
• Excellent coordination and stakeholder management skills
• Strong time management and prioritization
• Collaboration across global teams
• Continuous improvement mindset

We Offer

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on 10-08-2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.